Customer Supply Manager (Irvine, CA, US, 92618)

Employment Type: Salaried Work Arrangement: Remote 

Position Summary:

Customer facing supply leader that would provide supply chain expertise resulting in cost avoidance and accelerate product commercialization for restoration of confidence in Ventura as a trusted supplier. Provide proactive supply chain assessments focused on driving efficiencies. Internal specialized translator, communicator and educator of national account (customers) needs to Ventura supply chain by understanding plant operations, capacity, capabilities.

Major Duties and Responsibilities:

• Lead the "Sales" Project Commercialization System (PCS), providing guidance and leadership on complex projects, accelerating project delivery. Act as the center of excellence in setting up projects, tracking and delivering optimum experience (Margin enhancement, cost optimization and customer initiative).
• Act as lead and center of excellence for the Sales team across Sales and Operations Planning (S&OP) process:
  • Forecasting and inventory proces:
    • Reviewing inventory projections and assure  safety stock and contractual obligations are met.
    • Replace Sales Manager role in inventory review process.
    • Coordinate inventory depletion of raw and finished goods on discontinued SKU's
• Limited time offers (LTO) inventory management:        
  • Lead inventory ramp up for LTO product launches, safety stock strategy and SKU sunsetting by effectively collaborating with customers and Ventura Foods Supply Chain teams.
• Proactively identify and communicate supply chain savings opportunities by work directly with key customer supply chain contacts.
• Proactively communicate with sales and customers regarding anticipated disruptions, major supply issues, along with details of cause and resolution.
• Lead external crisis management communication for unique situations (i.e., creamy fry oil/shortening disruption due to equipment failure).
• Additional responsibilities as assigned.

Education and Experience:

• Required: Bachelor's degree or equivalent experience.
• 5+ years experience working in sales, marketing, Supply Chain, Project Management or customer service capacity, (preferably in food service/ retail foodservice industry), and/or equivalent combination of education and experience.  

Knowledge and Skills:

• Critical thinking path" capability required.
• Project management skills.
• Analytical problem solving.
• Aptitude for investigation, research and resolution.
• Extensive knowledge of Microsoft Excel, Word, & Power Point required.
• Ability to utilize programs (AS400, Data Tracker, BI, JDE, Legacy, SharePoint) to assist in tracking and monitoring required.
• Strong organizational and decision making skills to meet deadlines and achieve successful results.
• Must have strong communication skills both written and oral.

Why Join Us

Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses.  We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves.  When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work.  As part of our team, your future is limited only by how much you’re willing to push yourself to get there. We invest in your growth because you invest in ours.  

Ventura Foods offers career growth opportunities as well as competitive compensation and benefits:​

• Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees
• ​Profit Sharing and 401(k) matching (after eligible criteria is met)​
• Paid Vacation, Sick Time, and Holidays​
• Employee Appreciation Events​ and Employee Assistance Programs
• Salary Base Range of $86,404.40 - $134,453.02*
• Annual bonus (based on the incentive program terms and conditions)

*The “base salary range” provided above is a good faith estimate of what we expect to pay for this position in the specified markets.  Ventura Foods reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and location/geography.  Ventura Foods conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time.  

Diversity & Inclusion: Our commitment to a diverse and inclusive environment in which all employees are treated with respect is evident in our company culture and values.  We believe that fostering an environment of inclusion and a focus on diversity across our organization is vital to attracting top talent, driving innovation, and meeting the high expectations of our customers in a rapidly evolving global marketplace.

Ventura Foods is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.