General Virtual Assistant (Work From Home) – For Pooling
This is a remote position.
About Us
VirtuallyinCredible is a people-focused company that started with one Virtual Assistant and has grown to over a thousand home-based VAs. We are committed to providing excellent service to our clients while creating a supportive and growth-oriented environment for our team members.
We are currently looking for a General Virtual Assistant who will help deliver outstanding customer support and contribute to our continued success.
Responsibilities
- Provide customer support and manage client communications
- Handle calls and email inquiries
- Perform administrative tasks such as A/R, A/P, work order processing, notices, compliance, lease renewals, document preparation, and email management
- Assist with marketing and social media management
- Follow client-specific Standard Operating Procedures (SOPs)
- Stay updated on changes to SOPs and company guidelines
- Represent VirtuallyinCredible’s core values in all interactions
- Provide data, updates, and reports to the leadership team as needed
- Perform additional tasks as required
Requirements
Qualifications
Fluent in written and spoken English
Good American accent
Willing to undergo background checking
Quiet and professional home office setup
Willing to work the graveyard shift
Fast and reliable internet connection (minimum 10 Mbps) with backup
Dependable electricity with power backup
Computer Requirements:
Windows: At least 12GB RAM, AMD Ryzen 5 2200/i5 8th gen or higher
Mac: At least 8GB RAM
Operating System: Windows 11 or macOS (Sequoia, Sonoma, Ventura, Tahoe)