Sales Engineer, Platform (Remote)

Why Ryan?

• Hybrid Work Options

• Award-Winning Culture

• Generous Personal Time Off (PTO) Benefits

• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

• Benefits Eligibility Effective Day One

• 401K with Employer Match

• Tuition Reimbursement After One Year of Service

• Fertility Assistance Program

• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

Duties and responsibilities, as they align to Ryan’s Key Results

People:

• Work alongside Sales and Customer Success as the ultimate product expert
• Attend Inter-departmental meetings to generate new ideas, strategies and opportunities for the company and maintain communication flow between departments

Client:

• Be the trusted advisor to both prospects and customers to ensure they get the correct business value from our Tax.com products.
• Assist prospects and customers with Business Assessment (POCs, Pilots).
• Craft content to show customers how to leverage Tax.com products for specific use cases.
• Assist with RFPs and questionnaires in the context of sales cycles.
• Contribute reusable assets to the Sales Engineering team and the company at-large.

Value:

• Help eliminate bottlenecks by working cross functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.
• Collaborate closely with Product Marketing, Product Management and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.

Education and Experience:

• 5+ years of customer facing experience in a sales engineering (pre-sales) role or combination of sales engineering and other relevant work experience.
• Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.
• Experience with data flows, AI/ML concepts, analytics, databases, APIs/webhooks, or JSON
• Understanding of security and privacy pertaining to SaaS systems.
• Excellent verbal and written communication skills.
• Strong interpersonal and teamwork skills.
• Passion for technology and problem solving.
• Able to make the complex sound simple!
• Industry knowledge of our key markets (technology, business services and financing, staffing & recruiting) is a plus

Supervisory Responsibilities:

• This role will not have supervisory responsibilities

Work Environment:

• Standard indoor working environment.
• Long periods of time sitting while working at a computer.
• Regular contact with co-workers via online tools or in person.
• Remote work allowed.
• Independent travel requirement: up to 30%

Equal Opportunity Employer: disability/veteran

Remote Position

• For certain California based roles, the base salary hiring range for this position is $89,000.00 - $117,700.00

• For other California based locations, the base salary hiring range for this position is $82,000.00 - $108,350.00

• For Colorado based roles, the base salary hiring range for this position is $78,000.00 - $103,400.00

• For New York based roles, the base salary hiring range for this position is $89,000.00 - $117,700.00

• For Washington based roles, the base salary hiring range for this position is $82,000.00 - $108,350.00

• The Company makes offers based on many factors, including qualifications and experience. Certain roles may be eligible for incentive compensation."