Data Analyst (Operations)

We are looking for an experienced Data Analyst to join our team supporting U.S. Citizenship and Immigration Services operations. As a Data Analyst, you will support robust and repeatable data manipulation, analysis, and stunning data visualization using technologies such as SQL, Python, Databricks and Tableau. The ideal candidate is highly proactive, innovative, process-minded, has excellent analytical, problem-solving, and interpersonal skills along with a solid background in working with data and quantitative analysis. The position is a remote/telework position although full-day attendance at the client location located in Camp Springs, MD may be required a few times a month and local candidates strongly preferred.    Primary Responsibilities: 

• Prepares big data and implements analytics models using SQL and Python within a Databricks data environment. Work with various types of data to develop, maintain and enhance reports, analysis and models 
• Responsible for data mining, data preparation, data profiling and reporting and may lead independently or as part of a team to deliver data or analytic products
• Conduct both qualitative and quantitative service operations research using client data, formulate hypotheses, test them and present the results in a clear and concise manner 
• Applies knowledge to determine the accuracy and reasonableness of the data, recommendations, and solutions proposed.
• Documents and summarizes the results and develops and recommended solutions to the customer’s problems. Prepare and conduct analyses and studies, needs/gaps assessments.
• Use advanced statistical techniques to identify and measure trends, anomalies, forecast future values and determine other relevant insight 
• Comfortable working in a fast-paced and demanding environment and must exhibit hyper attention to detail.

• Bachelor’s Degree in a field related to mathematics, economics, data science, statistics, or computer science 
• Preferred 3+ years of experience in data analysis using SQL, Python 
• Strong SQL skills, and ability to identify issues with data.
• Experience with Databricks or similar cloud-based distributed database technologies
• Experience with Tableau, or PowerBI 
• Demonstrated experience with cleaning, management, optimizing performance and processing large volumes of data.
• Ability to successfully engage in multiple initiatives simultaneously and prioritize appropriately 
• Ability to gather and interpret large amounts of data and information and quickly recognize what is superfluous and what is relevant using analytical and statistical techniques 
• Proficient written, verbal, and client communication and presentation skills 
• Must be a United States Citizen and the candidate must be able to be able to clear a Public Trust
• Nice to have prior experience with USCIS or immigration