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AR Phone Representative

Remote, USA Full-time Posted 2026-06-18
At Zotec Partners, our People make it happen.          Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – the men and women across the country who make up our diverse Zotec family and help make this company a best place to work. Over 25 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 900 employees strong and we continue to use our incredible talent and energy to bring that vision to life.  We are a team of Innovators, Collaborators and Doers. We’re seeking an AR Phone Representative to join us. As a Medical AR Specialist Phone Rep, you will be responsible for answering inbound AR related phone calls, following up on claims rejections and denials, identifying billing issues, communicating with insurance companies for status on outstanding claims, working daily correspondence work files, processing and follow up on appeals and resolving correspondence issues. This is a remote position.  What you'll bring to Zotec:
  • Medical billing experience working with explanation of benefits (EOBs) and AR follow-up preferred
  • Experience in radiology billing a plus
  • Strong willingness to learn
  • Proficiency in Microsoft Word, Outlook and Excel
  • Excellent communication and strong problem solving skills
  • Capable of prioritizing work flow and able to ensure deadlines are met
  • High school diploma or equivalent
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