Experienced Retail Store Customer Service Specialist – Paint and Coatings Sales Expert

Join arenaflex, a leading global paints, coatings, and innovative solutions company, as we continue to inspire and improve the world by coloring and protecting what matters. As an Experienced Retail Store Customer Service Specialist, you will play a vital role in delivering exceptional customer experiences, driving sales growth, and maintaining the high standards of our retail stores.

About arenaflex

arenaflex is a company that takes pride in its stability, growth, and momentum, which translates to possibility for our people. We invest in our employees, providing a supportive and inclusive work environment that fosters growth, learning, and connection. Our purpose is to inspire and improve the world by coloring and protecting what matters, and we believe that our people are the key to achieving this goal.

Key Responsibilities

As an Experienced Retail Store Customer Service Specialist, you will be responsible for:

• Ensuring high levels of customer satisfaction through excellent sales service
• Assisting customers in person and over the phone by determining their needs and presenting appropriate products and services
• Building productive trust relationships with wholesale and retail customers
• Processing sales transactions accurately and consistently with policies and procedures
• Following and achieving sales goals on a monthly, quarterly, and yearly basis
• Maintaining precise work order files and formulas
• Pulling appropriate products from the sales floor or warehouse
• Tinting and mixing products, as needed, to customer specifications
• Stocking shelves and setting up displays
• Cleaning store equipment
• Loading/unloading delivery trucks
• Assisting in making deliveries, as needed
• Maintaining in-stock and presentable condition assigned areas
• Remaining knowledgeable on products offered and discussing available options
• Complying with inventory control procedures
• Suggesting ways to improve sales

Essential Qualifications

To be successful in this role, you will need to possess:

• A minimum of 18 years of age
• The ability to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• The ability to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• The willingness to work all scheduled hours, which may include evenings and weekends

Preferred Qualifications

While not required, the following qualifications will make you a strong candidate for this role:

• A valid, unrestricted Driver's License
• A High School diploma or GED
• At least one year of experience working in a delivery, retail, or customer service position
• Previous work experience selling paint and paint-related products
• Previous work experience operating tinting and mixing equipment
• The ability to read, write, comprehend, and communicate in more than one language
• The ability to read, write, comprehend, and communicate in Spanish

Skills and Competencies

To excel in this role, you will need to possess:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and meet sales goals
• Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Ability to work independently and as part of a team
• Ability to maintain a high level of accuracy and attention to detail

Career Growth Opportunities and Learning Benefits

At arenaflex, we believe in investing in our employees and providing opportunities for growth and development. As an Experienced Retail Store Customer Service Specialist, you will have access to:

• Ongoing training and development programs to enhance your skills and knowledge
• Opportunities for career advancement and professional growth
• A supportive and inclusive work environment that fosters learning and connection
• Competitive compensation and benefits package

Work Environment and Company Culture

arenaflex is a company that values its employees and provides a supportive and inclusive work environment. Our company culture is built on the principles of:

• Respect and empathy for all employees and customers
• Open communication and transparency
• Continuous learning and improvement
• Collaboration and teamwork
• Innovation and creativity

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation and benefits package, including:

• Competitive hourly wage
• Opportunities for overtime pay
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Employee discounts on arenaflex products and services

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our online application portal.

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

Note

arenaflex recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Apply for this job