Experienced Full Stack Customer Service Representative – Spanish Speaking in Pleasant Grove, UT
At arenaflex, we're revolutionizing the way people experience insurance. As a Managing General Agent, we sell policies directly to consumers, delivering a world-class customer experience while living the work-hard-play-hard model that promotes a strong work-life balance. With our company, you'll benefit from a great company culture, as we pride ourselves on supporting and developing each individual on our team. We're growing fast, and we want you to be a part of it. We're currently looking for a self-motivated, flexible, team player to join our VUE (arenaflex Underwriting Experience) Team as a work-from-home CSR (Customer Service Representative). As a CSR, your primary role will be to provide world-class customer experience to each of our customers through inbound phone calls. This is not a call center job! We're an insurance agency that handles inbound customer inquiries about our policies and helps customers troubleshoot.
What's In It for You?
At arenaflex, we offer a comprehensive benefits package that includes:
- We pay for your time and materials to obtain and maintain your Property and Casualty License
- Paid holidays
- 160 hours of PTO (sick or vacation) plus 2 floating holidays per year
- 401(k) with a company match plan
- Health/dental/vision plans
- Free mental health resources
- And more!
Essential Functions
As a Customer Service Representative, you'll be responsible for:
- Obtaining and maintaining your Property and Casualty License
- Working independently, taking initiative, and working with little supervision
- Maintaining regular and timely attendance
- Ability to make decisions, problem solve, and hold to an ethical standard
- Ability to manage individual stress/composure
- Other duties as assigned
Requirements
To be successful in this role, you'll need:
- High School Diploma
- Designated Space and Internet Capability to Work from Home
- Able to Pass a Background Check
- Extensive Microsoft Office or G-Suite Experience
- 2 Years of Customer Service Experience
Why arenaflex?
Here at arenaflex, you'll be part of a team of trailblazers and visionaries. We're not just revolutionizing the way people "do" insurance; we're creating a whole new paradigm. Here, you'll experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:
- Engage in groundbreaking projects that are reshaping the insurance landscape.
- Collaborate with a group of dedicated, like-minded professionals.
- Experience a culture that prioritizes growth and development.
Perks
At arenaflex, we offer a range of perks that include:
- Health, dental, and vision plans.
- Amazing work-life balance with 4 weeks of Paid Time Off.
- 9 Paid Company Holidays with 2 floating holidays.
- 401K Programs with employer match.
- Personal assistant programs for support in a healthy personal and work life.
Pay and Benefits
During training, you'll earn $18.00 per hour. After completing training, you'll earn $21.00 per hour.
Join Our Team
If you're a motivated, customer-focused individual who is passionate about delivering exceptional service, we want to hear from you! Apply now to join our team and be a part of the arenaflex revolution.
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