Project Assistant - Ecommerce Operations (Shopify)
Who We Are
We're a fast-moving ecommerce agency managing Shopify projects for multiple clients. Our Project Managers own strategy and client relationships — and we're building a team of sharp, process-driven Project Assistants to own the execution layer that keeps everything running.
If you love checklists, take pride in zero dropped balls, and want to grow inside a real agency environment — this role was built for you.
The Opportunity
This is a junior-to-mid execution role with a clear growth path. You'll work directly under a Project Manager, owning the repeatable, high-accountability tasks that keep client projects on track — from Shopify content updates to task hygiene in ClickUp to coordinating timelines and follow-ups.
You won't be client-facing on strategy. But you will be trusted, visible, and essential.
We are a growing agency creating a top tier team that can grow with us.
What You'll Own
Shopify & Content Execution
- Upload and update products, collections, pages, menus, and metafields in Shopify
- Build and maintain content mapping sheets
- Set up redirects, tags, and basic backend configurations
- Verify that live theme content matches approved updates
Project Coordination
- Keep ClickUp tasks clean, assigned, and up to date
- Send templated client progress notifications (pre-written, not from scratch)
- Coordinate timelines and flag overdue tasks to the PM
- Schedule meetings and manage calendar invites
QA & Documentation Support
- Run checklist-based implementation reviews
- Flag blockers or skipped QA steps before they become problems
- Take detailed notes during sprint or client calls
- Draft process documentation using provided templates
You'll Thrive Here If...
- You actually enjoy process and find satisfaction in a clean task board
- You flag problems early instead of hoping they resolve themselves
- You can execute from a brief without needing things explained twice
- You know the difference between a blocker worth escalating and one you can solve yourself
To Apply
Send your resume in ENGLISH.
Requirements
What We're Looking For
Required:
- 1–2+ years in a VA, ecommerce ops, admin, or project support role
- Basic to intermediate Shopify backend experience (you've uploaded products or edited pages — that counts)
- Comfortable with at least one PM tool: ClickUp, Asana, Monday, Notion, etc.
- Strong written English — clear, professional, no hand-holding needed
- You catch your own mistakes before anyone else does
Nice to Have:
- Agency or multi-client experience
- Familiarity with Figma (reading comments, not designing)
- Experience supporting more than one project or stakeholder at a time