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Manual QA Analyst

Remote, USA Full-time Posted 2026-06-22
Manual QA Analyst

Req number:

R7460

Employment type:

Full time

Worksite flexibility:

Remote

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Manual QA Analyst ready to take us to the next level! If you have experience in creating test plans and perform different testing and are looking for your next career move, apply now. This position will be full-time and remote.

Job Description

We are looking for a Manual Quality Assurance Analyst .This position will be full-time and remote.  

What You'll Do:

  • Experience with agile methodology and participate in all agile ceremonies

  • Review user stories & Acceptance criteria

  • Create test plans (technical & functional) in Service Now

  • Execute test plans to validate functionality and data accuracy. Maintain proper testing documentation in Service Now.

  • Perform regression testing

  • Log and prioritize defects with details for development team to resolve in Service Now. Re-test and validate defects resolved.

  • Support UAT by coordinating with business tester to track their progress and manage defects

What You'll Need

Required:

Defect Management & Reporting

  • Log, track, and manage defects using JIRA or similar tools.

  • Work closely with developers to reproduce, isolate, and resolve issues.

  • Provide daily/weekly testing status reports and highlight risks.

Education

  • Bachelor’s or master’s in computer science, IT, or related field (Mandatory).

Physical Demands

  • This role involves mostly sedentary work, with occasional movement around the office to attend meetings, etc.

  • Ability to perform repetitive tasks on a computer, using a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

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