Clinical Care Coordinator II

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

This role will take on more of an administrative role within the military services program, providing support services wherever needed.

This position would include community outreach, and applicant would need to live in Middle Tennessee in order to participate attend and support leadership with community outreach and advocacy.

             ESSENTIAL DUTIES & RESPONSIBILITIES

• Acts as point of contact between military services and community partner and funders.
• Point of contact between military services and community partner and funders.
• Manage the data requests that are required as part of our grant funded programs
• Will work as a liaison between military services and wounded warrior project answering all inquiries about client referral status, provider change requests, and contact attempts.
• Assign referrals to staff daily and will maintain contract compliance regarding contact timelines.
• Assist Clinical Services manager with any other administrative tasks as needed.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Proficient Working Knowledge of REDcap
• Proficient Working knowledge of Daybreak EAP Software
• Proficiency with Microsoft Word, Excel, Outlook Required
• Interest in mental health treatment and developing programs that benefit the nations veterans.
• Knowledge and understanding of the principles, practices, methods and techniques of mental health treatment.
• The right candidate will not only possess the necessary skills and background, but also will partner and function across Internal Record Keeping, Compliance, and Health Information Management service domains.

QUALIFICATIONS

Education Level              

Masters Degree Required.

Years of Experience       

Minimum of 2 years experience working with Veterans and Military Families in a mental health capacity required. Prior mental health environment work experience is required.

Certification/Licensure 

N/A

PHYSICAL REQUIREMENTS

Standing – 20%

Sitting – 80%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.