Operations Specialist
Atlantic Community Bankers Bank (ACBB) is seeking a dedicated and detail-oriented Operations Specialist to join their Operations team. The Operations Specialist is responsible for performing various duties in support of the Deposit Operations function, including processing financial transactions, providing customer support, and maintaining organized records.
Responsibilities
- Process daily financial transactions, including net settlements and account reconciliations, with accuracy and attention to detail
- Perform data entry and uploads for client accounts, ensuring timely and accurate processing
- Provide customer support by answering inquiries and resolving account-related issues over the phone and via email
- Maintain organized records and filing systems in compliance with retention regulations
- Handle account audit confirmations through Confirms.com, including verifying client DDA balances, investment balances, accrued interest, and providing account statements as requested
- Support the account opening process and verify the accuracy of new deposit account documentation
- Assist with Certificates of Deposit (CD) processing, including account openings, renewals, and maturities
- Collaborate with team members and other departments to coordinate daily operational activities
Skills
- High School Diploma or equivalent
- A minimum of one (1) year experience in related positions required
- Proficiency in MS Office applications
- Moderate typing and computer skills
- Ability to effectively communicate with bank employees and customers in a professional and courteous manner
- Maintaining accuracy and attention to detail while handling multiple tasks
- Strong verbal, mathematical and organizational skills
- Visual and auditory skills
Benefits
- Competitive compensation package
- Comprehensive benefits package
- 401(K) with employer match
- Generous Paid Time Off (PTO) policy
- Tuition reimbursement
- Birthday holiday and additional unique benefits
- Employee Assistance Program
- Flexibility with Purpose — Hybrid roles, in-office connection.
- Performance bonus opportunities
Company Overview