Experienced Full Stack Data Analyst – E-Commerce Analytics for arenaflex

At arenaflex, we're on a mission to revolutionize the way we travel, making it more accessible and enjoyable for everyone. As a pioneer in the aviation industry, we're committed to delivering "Low Fares Done Right" to over 100 destinations across the United States, Canada, Dominican Republic, and Mexico. With a fleet of over 350 daily flights, we're not just a airline, we're a movement. We're seeking an experienced Full Stack Data Analyst to join our team in California. As a key member of our E-Commerce Analytics team, you'll play a pivotal role in driving business growth and optimizing our digital systems. If you're passionate about data-driven decision making, have a keen eye for detail, and are not afraid to think outside the box, we want to hear from you.

Why Work for arenaflex?

At arenaflex, we believe that everyone deserves to fly. That's why we're dedicated to providing affordable fares while maintaining the highest level of customer service. Our team is passionate about innovation, sustainability, and customer satisfaction. We're not just a company, we're a community that values teamwork, open communication, and continuous learning.

What We Stand For

At arenaflex, we're committed to making a positive impact on the environment and our communities. We strive to be a responsible and sustainable business, using our resources efficiently and making conscious choices about our operations. We're also committed to innovation, always looking for new ways to improve our services and stay ahead of the curve.

Who We Are

arenaflex is a leading airline with a rich history of innovation and customer satisfaction. We're headquartered in Denver, Colorado, and operate over 350 daily flights to destinations across the United States, Canada, Dominican Republic, and Mexico. We're proud to have received the Federal Aviation Administration's 2018 Diamond Award for maintenance excellence and have been recognized as the industry's most fuel-efficient airline by The International Council on Clean Transportation (ICCT).

What Will You Be Doing?

As a Full Stack Data Analyst, you'll be responsible for guiding our E-Commerce Analytics team in driving business growth and optimizing our digital systems. You'll provide ongoing reporting and analysis, leveraging data from our website and mobile apps to inform business decisions and optimize our virtual systems. You'll work closely with key stakeholders across departments, including Product, Revenue Analytics, Marketing, Ancillaries, and IT, to deliver timely and accurate insights and ensure that our systems are optimized for success.

Essential Functions

* Translate data into actionable insights to drive growth across E-Commerce, Acquisition, and Retention

• Translate data into easily interpretable formats, including dashboards and control reports, to inform business decisions and prioritize initiatives in the Product Organization
• Leverage multiple reporting tools and syndicated intelligence to identify trends and competitive happenings
• Conduct error analysis of all virtual products
• Conduct ad-hoc projects, reviews, and analyses as directed by senior management
• Assist with data requirements for key projects
• Continuously evaluate reporting effectiveness, evolve current reports, and identify opportunities to automate and improve data collection and reporting processes

Present data in a clear and concise manner to leaders and provide insights or feedback

* Ensure data accuracy and integrity through weekly data acquisition, processing, cleaning, and auditing

• Partner with the Product team and IT to ensure business needs are met through well-maintained data architecture and mapping for seamless data flows
• Build and maintain relationships with stakeholders within and outside the organization
• Assist in growing junior team members across the Revenue Analytics, Pricing, and Revenue Management teams to deepen the team's collective skillset and enhance overall performance around E-Commerce and all Digital Products
• Lead change across the organization by enhancing directly owned methods and taking initiative to champion cross-functional opportunities

Qualifications

* Bachelor's degree in Computer Science, Marketing, Business, or related field, or equivalent work experience

• 3-5 years of experience in E-Commerce and Digital Analytics, with a proven track record of delivering value through data-driven decisions
• Excellent analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Inclined to resolve problems, own resolutions, and step up in leadership vacuums
• Google Analytics Certifications are highly preferred
• Previous experience in the airline industry is a plus

Knowledge, Skills, and Abilities

* Deep knowledge of Google Analytics, GA4 preferred

• Experience with Google Tag Manager
• Experience with other reporting and error analysis tools, including Content Square, Dynatrace, and Noibu
• Excellent time management and organizational skills, with experience organizing tips in these areas for others
• Strong experience in private duty concerning decision-making and maintaining stakeholder relationships
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Ability to anticipate challenges and look to proactively head off obstacles
• Knowledge of coding and design best practices is a plus
• Experience in Azure Dev Ops is a plus

Work Perks

At arenaflex, we love to think that we're creating something truly unique for our team members. Work is why we're here, but the perks are pretty great too:

• Flight benefits for you and your family to fly on arenaflex
• Buddy passes for your friends who will experience what makes us so special
• Discounts across the travel industry on hotels, car rentals, cruises, and holiday packages
• Discounts on mobile phone plans, movie tickets, restaurants, bags, and over 2,000 other merchants
• Experience a "Dress for Your Day" business casual environment
• Flexible work schedules that support work-life balance
• Total Rewards program, including an aggressive base salary, quick-term incentives, long-term incentives, paid holidays, 401(k) plan, holiday/ill time, and medical/dental/vision coverage that starts the first of the month following your hire date
• We play our part to make a difference. The HOPE League, arenaflex's non-profit organization, is dedicated to providing employees financial assistance through catastrophic hardship.

Your Future Starts Here

Don't miss out on this exciting role. We're looking forward to hearing from you. Apply now! Apply for this job