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Worker's Compensation Claims Specialist

Remote, USA Full-time Posted 2026-06-17

Liberty Mutual Insurance is committed to fostering a collaborative and innovative work environment. The Worker's Compensation Claims Specialist will manage a caseload of claims, evaluating liability and compensability while interacting with various stakeholders to negotiate settlements and ensure exceptional service.

Responsibilities

  • Manages an inventory of claims to evaluate compensability/liability
  • Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources
  • Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages
  • Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate
  • Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims
  • Performs other duties as assigned

Skills

  • Proven interpersonal, analytical and negotiation abilities required
  • Ability to provide information in a clear, concise manner, ability to build effective relationships
  • Bachelor's degree or equivalent in addition to 1-year claims handling experience
  • Knowledge of legal liability, insurance coverage and medical terminology preferred
  • Licensing may be required in some states

Benefits

  • Comprehensive benefits
  • Workplace flexibility
  • Professional development opportunities

Company Overview

  • Liberty Mutual Insurance provides a broad range of insurance products and services. It was founded in 1912, and is headquartered in Boston, Massachusetts, USA, with a workforce of 10001+ employees. Its website is http://www.libertymutualgroup.com.
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