Director of Business Development

Description

POSITION SUMMARY

The Director of Business Development is a strategic executive responsible for unifying Serva’s Sales, Aftermarket, and Engineering teams to drive revenue growth, accelerate innovation, and enhance the customer experience. This role ensures that commercial, technical, and customer-facing functions operate cohesively, translating market insights and customer needs into actionable business initiatives. Acting as the central driver of strategy and execution, the Director of Business Development fosters alignment, prioritizes high-value opportunities, and guides the organization toward achieving ambitious revenue and customer satisfaction goals.

Requirements

QUALIFICATIONS

·        Bachelor’s degree in Business, Engineering, or related field.

·        10+ years of experience in business development, sales, or engineering leadership within the oil and gas manufacturing sector.

·        Proven track record of leading cross-functional teams and aligning multiple business units toward strategic goals.

·        Strong understanding of aftermarket and service lifecycle revenue models.

·        Exceptional leadership, communication, and negotiation skills.

·        Comfortable with frequent travel (up to 80%) and remote work.

·        Goal-oriented, self-motivated, and capable of motivating others to achieve results.

Summary

KEY RESPONSIBILITIES

Including, but not limited to:

·        Develop and execute Serva’s overarching business development strategy, ensuring Sales, Operations, and Engineering perform as a single, high-performing unit.

·        Prioritize market opportunities, strategic accounts, resource allocation, and new product development to maximize revenue, profitability, and market impact.

·        Accountable for commercial strategy and market prioritization with alignment across all teams to achieve corporate objectives.

·        Facilitate rapid turnaround on quotes, designs, and technical evaluations to meet customer expectations.

·        Leverage market insights to drive product improvements, enhance serviceability, and create long-term lifecycle value through a closed-loop feedback system connecting field performance to engineering design.

·        Oversee the integration of initial equipment sales with aftermarket support, guiding strategies that increase customer lifetime value, recurring revenue, and retention.

·        Mentor and develop sales team, foster a culture of collaboration, accountability, and customer-centricity.

·        Represent Serva at key customer meetings, industry events, and trade shows to build relationships and expand market presence.

·        Drive incremental revenue growth across product lines and locations.

PERFORMANCE EXPECTATIONS/KEY KPI’S

The Director of Business Development is responsible for driving annual revenue growth and profitability within the first year. Progress toward this target will be measured through key leading indicators:

•  Report on quote-to-actual performance of production projects to leadership team
•  Achieve 10+% year-over-year revenue growth in the Aftermarket product line
• Improve turnaround for quotes and technical requests by 20–25% to support timely deal closure
• Identify adjacent market opportunities for increased capital equipment sales
• Acquire 10 new customers within the first 12 months, aligned with target market and margin objectives
• Design and implement a scalable sales team structure and compensation plan within 90 days, aligned with revenue targets and profitability goals
• Establish and maintain a rolling 12-month revenue forecast, updated monthly, with variance to actuals within ±10%