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Customer Service Broker - Home & Auto Insurance

Remote, USA Full-time Posted 2026-06-20

OTIP (Ontario Teachers Insurance Plan) is a dynamic organization focused on delivering exceptional service to clients throughout Atlantic Canada. They are seeking a Customer Service Broker for Home & Auto Insurance to provide a world-class experience, build relationships, and support valued members through advice and advocacy.

Responsibilities

  • Delivering a world class experience to clients
  • Creating a positive environment for clients
  • Building strong relationships with clients
  • Providing support to valued members

Skills

  • Focused individual that thrives in building strong relationships
  • You realize that your only adversary to success is time, and your mastery of it makes you a top performer in anything you set your mind to
  • Exemplary customer service is considered table stakes to you and you are seeking to deliver a unique experience for our valued members at every opportunity
  • You value and respect your team
  • Solution oriented individual that understands there are no limitations to our ability to support our valued members
  • Dedication to lifelong learning
  • CAIB or CIP designation are seen as an asset, but not a requirement

Benefits

  • Defined benefit pension plan for a financially confident retirement
  • 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
  • Access to a wealth of learning resources, including LinkedIn Learning for professional development
  • Flexible work-from-home and hybrid options
  • Unlock your potential with opportunities for advancement

Company Overview

  • At OTIP, we not only understand the education system, we believe in it. It was founded in 1977, and is headquartered in Waterloo, Ontario, CAN, with a workforce of 501-1000 employees. Its website is https://www.otip.com/.
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