Experienced Full Stack Pharmacy Technician – Remote Data Entry and Customer Service

At arenaflex, we're on a mission to revolutionize the way healthcare services are delivered, and we're looking for a highly skilled and motivated Pharmacy Technician to join our remote team. As a key member of our operations team, you will play a critical role in ensuring the smooth functioning of our pharmacy services, providing exceptional customer service, and maintaining the highest standards of accuracy and efficiency in data entry and claims adjudication.

About arenaflex

arenaflex is a leading healthcare organization dedicated to providing innovative solutions and exceptional patient care. Our commitment to excellence is reflected in our state-of-the-art facilities, cutting-edge technology, and a team of dedicated professionals who share a passion for delivering high-quality healthcare services. As a remote employee, you will be part of a dynamic and supportive team that values collaboration, innovation, and continuous learning.

Job Summary

We are seeking an experienced Pharmacy Technician to join our remote team, responsible for performing various services, including data entry, provider/patient/third-party outreach, claim adjudication, prior authorizations, and customer service. The ideal candidate will possess a strong background in pharmacy operations, excellent communication skills, and the ability to work independently in a remote setting.

Essential Duties and Responsibilities

The following duties are normal for this position, but not exhaustive. Other duties may be required and assigned.

• Follow company policies and procedures, including register performance, security issues, and confidentiality.
• Assist the pharmacist by receiving new written or electronic prescriptions or refill requests, verifying accuracy and completeness of patient information, and ensuring compliance with state and federal regulations.
• Receive new prescriptions from doctors' offices, gather necessary information, and refer medical questions to the pharmacist.
• Access, input, and retrieve patient and prescription information into and from the computer, accurately billing insurance and generating labels for medications.
• Complete third-party claims adjudication, addressing rejections in a timely manner and making necessary provider and third-party calls.
• Maintain effective communication with staff, patients, customers, and co-workers regarding data entry processes, denied claims, and daily progress.
• Develop courteous and professional relationships with patients, customers, and co-workers.
• Work with the pharmacist to ensure proper Medicare DMEPOS paperwork is complete, provide appropriate product to the customer, and maintain accurate billing records.
• Ensure all controlled substance dispensing rules are followed (MMEs, PDMP, date of last fill).
• Conduct patients, provider, and third-party outreach calls as necessary.
• Assist stores in completion of MTMs and data collection.
• Assist RDOs to complete tasks as necessary for the Operations team.
• Perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 3 years pharmacy technician experience
• Extensive knowledge of arenaflex's pharmacy management system (Pioneer Rx) is required
• Missouri Board of Pharmacy licensed Pharmacy Technician
• Excellent interpersonal, oral, and written communication skills
• Ability to be self-motivated
• Excellent troubleshooting and problem-solving skills or the ability to use resources to resolve issues

Education and/or Experience

* High school diploma or GED; strong science background; knowledge of the metric system and good math skills; familiarity with pharmacy terminology, medication names, and aseptic techniques desirable

• Current national pharmacy technician certification required
• Minimum of 3 years of Retail Pharmacy Technician experience required

Board of Pharmacy Registration

Pharmacy technicians must be registered with the Missouri Board of Pharmacy.

What We Offer

As a remote employee of arenaflex, you will enjoy a range of benefits, including:

• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and supportive work environment
• Flexible remote work arrangement
• Access to cutting-edge technology and resources
• Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and experienced Pharmacy Technician looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Apply for this job