IT Compliance Specialist, Assurance

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE: The IT Compliance Specialist, Assurance independently performs control testing and documentation across ISO 27001, PCI DSS, SOC 2, and SOX ITGC. Manages issues and policy exceptions in ServiceNow Integrated Risk Management (IRM), designs and executes UAT, and contributes to IRM data/reporting (Data Analyst/Business Analyst/QA/Test Engineer responsibilities as needed).

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Plans and executes control tests; validates evidence sufficiency and traceability.
• Owns IRM records for issues and policy exceptions; ensures timely updates and closure.
• Designs UAT scripts for IRM changes; coordinates testers; tracks defects to resolution.
• Performs data quality routines; reconciles control catalogs, ownership, and status fields.
• Creates or enhances standard reports/dashboards for assurance KPIs and trends.
• Partners with system/control owners to remediate findings; documents remediation evidence.
• Contributes to method improvements (test templates, sampling guidance, quality checklists).

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travel as required.

QUALIFICATIONS

Education & Licensing

Bachelor’s degree in information systems, computer science or related field from an accredited college or university preferred.

Certifications preferred: ISO 27001 Internal Auditor, PCI Professional (PCIP), or CISA (in progress).

Experience

Five (5) years in IT compliance/audit/control testing or IRM/QA/data analysis.

Skills & Knowledge

• Solid understanding of control testing methods, including sampling, walkthroughs, and re-performance
• Working proficiency with ServiceNow IRM, including records management, workflows, UAT, and reporting
• Strong analytical and problem-solving skills; intermediate proficiency in Excel, Power BI, or equivalent tools
• Clear and effective communication with control owners, ensuring consistent and high-quality documentation
• Ability to apply conceptual thinking and work independently while managing multiple priorities
• Strong time management and organizational skills to handle competing tasks effectively
• Ability to comply with company policies and applicable laws and regulations
• Comfortable with occasional travel and participation in meetings (virtual or in-person)

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.