Experienced Entry-Level Traveling Customer Trainer – Automotive Software Implementation and Support

At arenaflex, we're passionate about empowering automotive dealerships to succeed with our cutting-edge software solutions. As a key member of our Training Department, you'll play a vital role in connecting our customers to our innovative technology, ensuring a seamless conversion process and providing top-notch customer support throughout their journey.

Job Summary:

We're seeking an enthusiastic and skilled Entry-Level Traveling Customer Trainer to join our team. As a Traveling Customer Trainer, you'll spend approximately 80% of your time on the road, traveling to various dealership locations to install and convert our software. Your exceptional presentation and communication skills will enable you to effectively meet with dealership management, understand their unique needs, and customize our system to meet their requirements. You'll also train key dealership personnel on how to utilize our solution, ensuring they're equipped to maximize its potential.

Responsibilities:

* Travel to dealership locations (approximately 80% of the time) to install and convert arenaflex software, meeting with dealership management to understand their needs and customize the system accordingly

• Provide comprehensive training to key dealership personnel on how to use our software solution, ensuring they're equipped to maximize its potential
• Support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office when not physically at a customer site
• Collaborate with experienced representatives to assist with customer set-up and implementation
• Participate in department observations, classroom instruction, and on-the-job training with a mentor during the initial 2-3 month training period
• Focus on one area of the software during product training and gain hands-on experience with arenaflex solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis

Training and Development:

Our comprehensive training program will equip you with the knowledge and skills necessary to excel in this role. During the initial 2-3 month training period, you'll participate in:

• Department observations to gain a deeper understanding of our software and its applications
• Classroom instruction, covering product training as well as automotive dealership operations
• On-the-job training with a mentor, providing hands-on experience with our software and its implementation
• Opportunities to see arenaflex solutions 'in action' by visiting car dealerships that already utilize our solutions on a daily basis

Requirements:

* Bachelor's degree or equivalent experience

• Ability to travel 80% of the time, with occasional overnight stays
• Outgoing, friendly personality with excellent written and verbal communication skills
• Reliable transportation, including a valid driver's license with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
• Reliable home internet with sufficient bandwidth for video conferencing

Benefits:

At arenaflex, we strive to offer an environment that provides our associates with the right balance between work and family. Our comprehensive benefits package includes:

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses
• Professional development and training opportunities
• Promotion from within
• A non-smoking environment that promotes a healthy lifestyle

Work Environment and Company Culture:

arenaflex is an equal opportunity employer, committed to creating a diverse and inclusive work environment. Our company culture values collaboration, innovation, and continuous learning. As a member of our team, you'll have the opportunity to work with a talented group of professionals who share your passion for delivering exceptional customer experiences.

Compensation and Perks:

While specific compensation details are not provided, we offer a competitive salary and benefits package that reflects our commitment to our associates' well-being and success.

How to Apply:

If you're a motivated and enthusiastic individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and join our team of dedicated professionals who are shaping the future of automotive software solutions.

Apply Now:

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