Field Sales Advisors

KCOM is a company that has been integral to Hull and East Yorkshire since 1904, focusing on community, innovation, and commitment. They are seeking a Field Sales Advisor to drive growth through door-to-door sales, engaging with customers to educate them about their services and ensuring a positive sales experience.

Responsibilities

• Conduct door-to-door sales activity across KCOM’s licensed and full fibre expansion areas
• Engage, educate and advise potential customers on KCOM’s products and services
• Manage the full sales journey from initial contact through to completion, ensuring all regulatory and company policies are met
• Consistently deliver against agreed sales targets and personal objectives
• Plan and prioritise your own workload to maximise productivity and time spent in the field
• Build and maintain strong relationships with both internal and external stakeholders
• Deliver an excellent customer experience, exceeding expectations and driving positive feedback
• Diligently follow up on all sales activity to ensure conversion and customer satisfaction
• Provide feedback on customer insights, marketing offers, competitor activity and market trends
• Work collaboratively as part of a high-performing sales team, contributing to shared success

Skills

• A full, valid UK driving licence and access to your own vehicle is essential
• Willingness to travel across assigned areas; fuel costs incurred as part of the role will be reimbursed
• A self-motivated, driven individual who thrives in a target-based environment
• Confident, engaging communication and strong listening skills
• Resilience and determination, with a passion for hitting and exceeding sales targets
• Ability to manage your time effectively and work independently in a field-based role
• Strong customer focus with a commitment to delivering outstanding service
• A team player with a positive attitude and desire to contribute to KCOM's continued growth
• Comfortable working outdoors and engaging with customers face-to-face

Benefits

• 28 days holidays plus bank holidays
• Excellent Pension Scheme with generous employer contributions
• Volunteering days
• Life Assurance and Income Protection
• Corporate Discount schemes
• We support hybrid and remote working
• A variety of health, wellbeing and lifestyle benefits to choose from

Company Overview