Salesforce Admin - Con Edison
NOTE:
- NY/NJ or nearby states
- HYBRID - 3 days onsite
- ny VISA except F1 and STEM-OPT
- Candidates who meet the qualifications will be scheduled for an onsite technical interview
- Gas/Energy/Electric/Utilities/Oil industry experience is highly preferred by the client
- Please provide a copy of PHOTO ID
Senior Salesforce Administrator - Client New York, NY (On-site) No H1B and CPT Contract: 9 months Face 2 Face Position Overview:
- Senior Salesforce Administrator (Copado Experience Required)
- Seeking a Senior Salesforce Administrator with strong Copado DevOps experience to support and evolve our Salesforce platform within the Utility and Energy industry.
- This role is critical to ensuring Salesforce reliably supports customer operations, field services, regulatory processes, and high availability production environments.
- The ideal consultant has deep Salesforce administration expertise, experience supporting regulated environments, and a strong understanding of release management and change control using Copado.
Responsibilities:
- Salesforce Administration (Utility-Focused):
- Serve as a Senior Administrator for Salesforce supporting:
- Energy programs, billing integrations, and service requests
Configure and Maintain:
- Flows, validation rules, approval processes, and automation.
- Custom and standard objects aligned to utility business processes (e.g., service points, work orders, assets, improvement, enhancement).
- Page layouts, record types, Lightning apps, and mobile configurations.
- Manage users, roles, profiles, permission sets, and security aligned with segregation of duties and compliance requirements.
- Monitor org health, data volumes, integrations, and system performance.
- Troubleshoot production issues, bugs, enhancement impacting service, outages, or field operations.
Copado & Release Management:
- dminister and manage Copado DevOps across multiple Salesforce environments.
Execute and coordinate deployments across:
- Developer Sandboxes
- Integration / Q
- UAT
- Production
- Enforce Copado best practices including:
- Branching Strategies
- Promotion Paths
- User Story Lifecycle Management
- Collaborate with developers and QA to resolve deployment conflicts, regression issues, and environment inconsistencies.
- Support scheduled releases and emergency hotfixes, Enhancement in support of operational continuity.
Utility Operations & Compliance:
- Support Salesforce solutions used in:
- Customer Account Management
- Energy efficiency or renewable programs.
- Regulatory and Audit Requirements
- Data Security, Access Controls, and Change Management Policies
- Maintain documentation for releases, configuration changes, and compliance reviews.
Collaboration & Leadership:
- ct as a trusted technical partner to:
- Business Stakeholders
- IT Leadership
- Developers and System Integrators
- Translate utility business requirements into scalable Salesforce solutions.
- Mentor junior administrators and promote platform best practices.
- Participate in Agile ceremonies including Sprint Planning, Backlog Refinement, and Retrospectives.
Required Qualifications:
- 8+ years of hands-on Salesforce Administration experience.
- 5+ years strong experience administering and deploying with Copado DevOps.
- dvanced experience with Salesforce Flows and declarative automation.
- Experience supporting large, complex, or regulated Salesforce environments.
- Solid understanding of Salesforce security, sharing, and data model design.
- Experience working in Agile / Scrum delivery models.
- Excellent communication, documentation, and problem-solving skills.
- Salesforce Administrator Certification (ADM 201).
- Salesforce Advanced Administrator Certification.
- Copado Fundamentals or Advanced Certification.
- Experience in utility, energy, or regulated industries.
- Basic understanding of Salesforce development concepts (Apex, metadata, source control).
Technical Skills:
- gile Adoption
- gile and DevOps Best Practices
- pplication Release Management
- zure DevOps
- Copado (Platform)
- DevOps / CI / CD
- Salesforce Administration
- Salesforce Administrator Certification
- Salesforce Certification
- Senior Salesforce Administrator
Preferred Skills:
- Senior Salesforce Administrator
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