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Remote Customer Support - Instagram / Live Chat

Remote, USA Full-time Posted 2026-06-18

We are actively hiring people to help chat with customers over live chat via Instagram Checkout. This is a new but fast-expanding role, and we are keen to hire good people. 

These are remote positions, meaning that you can do the work online from anywhere. However, we have a particular need for more applicants from the United States.  

What you will be doing

We are seeking a live chat agent to join our team and assist with providing customer support through the Instagram Checkout live chat feature. In this role, you will be responsible for responding to customer inquiries in a timely and professional manner, resolving customer issues, and providing information about our products and services.

The ideal candidate will have excellent communication skills, both written and verbal, and a strong ability to multitask. You should also be able to work independently and handle multiple live chat conversations at the same time. A background in customer service or a related field is a plus, but not required.

If you are looking for an opportunity to provide exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this position. This is a great opportunity to gain experience in the customer service industry and make a real impact on our customers’ experiences.

Rate: $35 per hour

Requirements: You need to have access to a laptop, phone, or tablet and have a reliable internet connection. You also need to have at least basic English writing skills. 

Skills/background needed: These are beginner-level live chat jobs, so full training is provided, and you do not need to have done any paid live chat work before. 

Location: You can work remotely online from the United States. 

Live chat assistants are in huge demand worldwide right now. So if you can start right away, please apply below.

Apply!

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