Valuations Vendor Manager

Job Description:

• Develop vendor selection process to ensure business unit owners and vendors are aware of expectations and consequences; obtains maximum pricing leverage and concessions, facilitates shared understanding of sourcing objectives and requirements that are aligned with business goals.
• Understand the complete breadth of professional services and related risks provided by vendors and current support services for all ValuationNEXUS clients.
• Proactively recommends process, service, or technology improvements that will result in cost reduction, improved productivity, and service performance.
• Identify, recommend, and assist with onboarding new valuation vendors (AMCs and Panel Appraisers).
• Detect, test, and implement new valuation products for loan origination and capital market due diligence.
• Monthly vendor performance analysis, tracking, and internal reporting of findings.
• Create, provide, and document vendor oversight communication and training.
• Proactively supports knowledge sharing across all departments.
• Design, develop, and deliver training to internal vendor owners on vendor management requirements and topics.
• Collaborate with valuation coordinators and reviewers to create and calibrate score card metrics and delivery cadence.
• Work with valuation coordinators and reviewers to identify appropriate vendor order capacities and coverage areas by product, based on performance.
• Recommend offboarding or, if needed, disciplinary actions for poor vendor performance.

Requirements:

• Associate’s degree required, bachelor’s degree preferred, or a combination of education and experience.
• 3-5 years of institutional residential real estate valuation experience.
• 3-5 years of vendor management experience, preferably in real estate valuation/appraisal.
• Proficiency with Microsoft Office suite, specifically Excel, Word, Power Point, Teams, PowerBI, SharePoint, and Outlook.
• Can analyze large datasets in Excel or other BI solutions and create useful information for internal decisions.
• Experience in creating training materials and delivering sensitive feedback to internal and external parties.
• Proven knowledge on the strengths, weaknesses, and application of valuation products and data sources used throughout the industry.
• Works with a sense of urgency and limited oversight.
• Desires to identify process inefficiencies and craft viable solutions.
• Able to manage projects and deliver results on time.
• Strong verbal and written communication skills.
• Ability to succinctly defend decisions on sensitive issues to internal and external stakeholders.

Benefits:

• Health Insurance
• HSA Account
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Dental Insurance
• VSP Vision Insurance
• Flexible Spending Accounts (FSA)
• Group Paid Life and AD&D Insurance
• Supplemental Coverage
• Company Paid Long-Term Disability and Short-Term Disability (Non-CA)
• 401 (k) Retirement Plan (2-Year Vesting)
• Legal Services
• Virtual Behavioral Health
• Employee Assistance Program (EAP)
• Employee Perks: Birthday gift card and the day off, community outreach opportunities, access to Doordash’s Dash Pass, Employee discount program - Great Work Perks, an on-site dog park at our headquarters, company swag, stipends, and much more!

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