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Patient Intake Specialsit (Hybrid Remote)

Remote, USA Full-time Posted 2026-06-15

About the position We are looking for an Patient Intake Specialist to join our team! Thompson Healthcare & Sports Medicine (THSM) recently partnered with Atlantic Health Systems in an effort to grow our medical neighborhood, and our plan is to grow that medical neighborhood fast! With a goal to get patients out of pain and keep them out of pain; THSM has effectively achieved an extremely high satisfaction rate from our patients. Located throughout New Jersey, THSM takes a multi-disciplinary approach to patient care by offering a variety of treatments and services including but not limited to: Acupuncture, Chiropractic, Physical Therapy, Occupational Therapy, Massage Therapy and Physical Medicine services. Each discipline works together with years of experience to find the best possible treatment program for our patients. THSM is looking for team members who want to make a difference in people's lives through high-quality treatment and unprecedented care for our patients' outcomes.

Responsibilities

  • Conduct full medical insurance verifications
  • Input and validate new patient data
  • Transfer patient and insurance data between systems
  • Ensure accuracy and audit patient data
  • Report trends impacting claims, authorizations, etc.
  • Follow-up with referral sources for missing documentation

Requirements

  • High school diploma or equivalent
  • Basic computer operation and navigation and Microsoft Office (Outlook, Teams, OneDrive, Word, Excel, etc.)

Nice-to-haves

  • Prior knowledge of in-network and out-of-network health insurances
  • Prior use of Epic, EMR systems, scheduling software
  • One or more years of experience in an office healthcare setting

Benefits

  • Bonus opportunities
  • Medical / Dental / Vision
  • 401k with a company match
  • Generous PTO package
  • Ancillary benefits including: Disability, Accident coverage, Life Insurance and more

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