[Remote] Remote Retention Rep
Note: The job is a remote job and is open to candidates in USA. DISH TV is a Fortune 250 company seeking a Remote Retention Representative to join their award-winning Inside Sales & Retention teams. The role focuses on handling inbound customer calls and influencing purchasing decisions for their suite of TV, internet, and wireless products and services, while maintaining strong customer relationships.
Responsibilities
- Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company
- Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services
- Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do
Skills
- Minimum 1 year of experience in a quota-carrying sales role required
- Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity
- Full-time; hours may include evenings, weekends or holidays
- High school diploma/GED required; Associate's or Bachelor's degree a plus
- Pre-employment screen
- Smartphone/device with active network connection
- Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors
- Employee responsible for all setup costs (except where required by law)
Benefits
- Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
- Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
- Incredible Incentives: High-value rewards program including exciting trips & prizes.
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
- Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
Company Overview