Account Manager
TransPerfect is the world's largest provider of language services and technology solutions for global business. The Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.
Responsibilities
- Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
- Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
- Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio
- Creatively problem solve to improve current new business development strategy
- Negotiate rates and deadlines with prospective and current clients
- Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information
- Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
- Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
- Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
- Perform other special projects or duties when required
Skills
- Minimum Bachelor's degree or equivalent
- 3-6 months+ sales experience
- Excellent written and verbal English communication skills
- Excellent problem solving and analytical skills
- Strong interpersonal skills
- Effective time management
Benefits
- Medical, dental, and vision insurance
- 401k matching
- Membership to child-care providers
- Other TransPerks
- You even get your birthday off because let's face it, we're stoked that you were born.
- Eligible for quarterly bonus – Optional
Company Overview