Customer Success Manager, Fully Remote, EST Timezone ($65000.00 ...
Employer Industry: Influencer Marketing Agency Why Consider This Job Opportunity... ? Competitive salary ranging from $65,000 to $75,000 per year ? Opportunity for career growth and development within a trailblazing agency ? Fully remote work, with the flexibility to work in the EST time zone ? Paid wellness leave of up to 4 weeks per year ? Remote/onboarding support and regular catch-ups for ongoing support ? Annual personal training and development budget What To Expect (Job Responsibilities) ? Lead client onboarding calls and ensure a smooth entry onto the Kyra platform ? Tailor deployment strategies to fit each client's unique circumstances ? Proactively address client challenges and prevent churn ? Drive end-to-end account growth and cultivate upsell opportunities ? Analyze campaign performance and uncover insights for future strategies ? Act as a trusted advisor and showcase the value of the platform to clients ? Translate client feedback into actionable insights for internal teams ? Manage client invoicing and reporting with attention to detail What Is Required (Qualifications) ? Minimum of 3 years of experience in client service management within an influencer agency ? Exceptional written and verbal communication skills ? Positive attitude and ability to maintain client relationships during challenging times ? College degree or equivalent educational background ? Proactive approach and forward-thinking mindset How To Stand Out (Preferred Qualifications) ? Experience in the influencer marketing industry ? Strong track record as a Client Success Manager At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!