[Remote] Epic Orders Application Analyst - Senior

Note: The job is a remote job and is open to candidates in USA. Intermountain Health is a healthcare organization seeking a Senior Epic Orders Application Analyst. This role is responsible for supporting Epic Inpatient Orders through planning, designing, implementing, and optimizing administrative, financial, or clinical information systems.

Responsibilities

• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution
• Gathers, validates, and translates technological requirements into design and development specification while providing product management
• Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)
• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting
• Solves complex issues, incidents, and problems according to agreed upon service levels and according to department standards
• Serve as PM and complete PM functions for mid-size projects and span cross functional areas. Work collaboratively with the DTS Project Manager (if applicable) team assuring key initiatives are organized, planned, and managed. Ensure effective handoff from demand intake through DTS governance processes to project management
• Responsible for quality review of team projects
• Mentors and identifies training opportunities for teams
• Collaboratively works with peers, internal and external stakeholders, and vendors to develop best practice and standards for all technical duties of the department
• Follows documentation and change management standards
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members
• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications
• Develop and understands business reporting needs for end users
• Participates in on-call and command center responsibilities
• Develops and maintains comprehensive testing plans and scripts to verify system outputs and system integrity
• Attends and participates in team, project, and department meetings to increase awareness and information flow
• Assists to creation, forecasting issues, maintenance, adjustment and justification of project and/or team budget process, concepts, approvals
• Aggregate applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups. Ensure that resources are available to work on priorities and align to appropriate strategies
• Participate in vendor or industry user groups, community discussions, and/or Industry CAB sessions
• Manage the portfolio of IT projects and initiatives for the assigned business units, ensuring alignment with IT strategy and roadmap, prioritization of business needs, and delivery of business value (if applicable)
• Attend and/or facilitate workgroup meetings, subcommittee meetings and/or hospital leadership meetings
• Help stakeholder complete ROI, benefit plan KPI, leading and lagging measures, if applicable
• Provide detailed information regarding new projects to empower leaders to appropriately approve or decline work that is not critical or supports strategy

Skills

• Epic Inpatient Orders certification
• At least 2 years Epic build experience
• Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word
• Possesses in-depth business and application knowledge and experience
• Knowledge of system analysis and operating systems
• Skilled in assessing needs and determining through documentation what the best approach might be
• Skilled at problem definition and data collection by establishing facts, drawing valid conclusions
• Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, correspondence, and process documents
• Ability to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general public
• Demonstrates knowledge of project management and control
• Bachelor's degree in information technology, healthcare, business, or related field, or actively working towards a Bachelor's Degree with nine years of professional experience
• Four (4) years of work experience, or actively working towards a Bachelor's Degree with six years of experience in related areas
• Will be required to certify on one or more Epic applications and maintain certification
• Operate computers and other IT equipment requiring the ability to move finger and hands
• See and read computer monitors and documents
• Remain sitting or standing for long periods of time to perform work
• Knowledge in SmartSets, OrderSets, and Panels
• Knowledge in Provider workflows
• Knowledge in Preference lists
• Knowledge in Order Composer Config
• Knowledge in Workflow Engine Rule, OTx, and Second Sign Rule
• Knowledge in Interfacing, such as Bridges

Benefits

• We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• Learn more about our comprehensive benefits package [here](https://intermountainhealthcare.org/careers/benefits).

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