[Remote] Account Growth Manager (South Central)

Note: The job is a remote job and is open to candidates in USA. Lands' End is seeking an Account Growth Manager to oversee a defined book of school accounts in the South Central region. This role focuses on driving revenue growth, building partnerships, and ensuring customer satisfaction through effective account management and collaboration with internal teams.

Responsibilities

• Grow year-over-year revenue across assigned accounts through strategic selling, expansion, and program optimization
• Convert qualified non-exclusive accounts into exclusive, contracted partnerships
• Analyze account data to identify growth drivers, risk indicators, and upsell opportunities
• Lead renewal conversations and pricing strategy in partnership with Sales Manager
• Serve as the primary relationship owner for assigned school leaders & program influencers
• Conduct recurring business reviews, needs assessments, and roadmap planning
• Gain fluency in assigned Pod’s private/parochial landscape to tailor growth approach
• Represent Lands’ End at regional school events, association engagements, and conferences
• Partner with BDE for seamless onboarding transition following new acquisition
• Engage CSS in proactive planning for product, service, and operational execution
• Provide actionable customer intelligence to product, demand planning, marketing, and merchandising

Skills

• Bachelor's degree in Sales Management, Finance, Business Administration or equivalent experience
• 4-6 years of relevant professional experience in client management, account management, inside sales, or growth-focused customer success
• Ability to sit for long periods of time
• Ability to lift up to 30 lbs
• Ability to travel 15+ days per year based on school calendar and event schedules
• Demonstrates proficiency in core responsibilities and tasks within their role
• Works independently on routine tasks and requires limited supervision
• Contributes to team projects and collaborates effectively with peers
• Professional certifications are a plus

Company Overview

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