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Quality Assurance Coordinator

Remote, USA Full-time Posted 2026-06-16

Quality Assurance Coordinator – Tennessee The Charles Lea Center is Looking to Hire a Full-time Quality Assurance Coordinator. The Quality Assurance Coordinator works under the general direction of the Director of Innovation Coordination Services and is responsible for assisting and supporting the ongoing efforts to streamline and monitor program quality both internally and externally with the administration team at CLC- TN. Specific areas of focus will be monitoring the timely completion of services plans, assuring that plans contain all required elements required by Tenn DDA, and assuring that programs is meeting all contractual requirements and outcomes. Would you like to use your skills to contribute to an organization that makes a difference in the community? If so, please read on! A Quality Assurance Coordinator earns a competitive wage of: $36.45-$37.50/hour | $75,816-$78,000/annually. Compensation within the posted pay range is determined based on education and experience. We provide terrific benefits, including medical, dental, vision, life insurance, a 401(k), paid time off (PTO), tuition reimbursement, and an onsite wellness clinic. If this sounds like the right opportunity for you, apply today! ABOUT THE CHARLES LEA CENTER At the Charles Lea Center, we believe that every person should have the right to have a meaningful life - whether they have a disability or not - by providing an array of supports that respect the uniqueness of each person. Our services are grounded in person centered, employment first, and technology first thinking. We are looking for a Quality Assurance Coordinator to help us develop and implement a unique and new service in Tennessee designed to help young adults in the communities where they live, work, and play. We use a unique approach built around person centered, employment first, and technology first thinking. We are looking for a Quality Assurance Coordinator grounded in person centered thinking, who can foster a creative and forward-thinking approach to providing services in Tennessee. The Charles Lea Center is a CQL accredited organization that is based in Spartanburg South Carolina and provides services in South Carolina, North Carolina, and recently was awarded a contract with the Tennessee Department of Disability & Aging (DDA) to provide services in their State. For additional information about our organization, please go to our website at www.charleslea.org. QUALIFICATIONS At least 18 years of age Ability to pass a background check upon hire Valid driver's license Valid vehicle insurance Physical Requirements This role involves regular standing, walking, lifting (up to 25 lbs), and hands-on support. Reasonable accommodations are available. REQUIREMENTS Bachelor's degree from an accredited College or University with Two (2) years' experience with quality assurance program development/ management/ monitoring Strong computer skills and proficiency in Microsoft Office Work remotely with a flexible schedule Two years' experience with DDA preferred Work remotely from home-based office, Based in the State of Tennessee Travel is required Are you able to work independently as well as with a team? Can you exhibit a good work ethic and professionalism? Do you genuinely like to help people and have the drive to build your career on doing good? If yes, you might just be perfect for this position! A DAY AS THE QUALITY ASSURANCE COORDINATOR As the Quality Assurance Coordinator, you must be creative and innovative as well as enjoy working within an environment that is mission, value, and results -driven Provides support to Innovation Coordinators in developing plans which may include providing guidance and support in using a person's first language and defining clear and concise Develop and maintain an active database of inspections, plans of corrections, due dates, and other information the programs need to track quality requirements Provide training to all staff regarding quality requirements regularly Follow the standards and regulations required by Tennessee Department of Disability & Aging, and ensures that all relevant policy and procedures are adhered to in the programs Charles Lea Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for the Quality Assurance Coordinator, please fill out our application. We look forward to meeting you! Apply To This Job

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