Senior Director, Program Management

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

We are seeking a talented individual for a Senior Regional Director who is responsible for the overall service delivery and satisfaction of assigned clients. Specific responsibilities include achieving revenue and margin goals, ensuring quality and timeliness of client deliverables, identifying and assisting with the development and execution of sales strategies, facilitating the growth of professional staff, building and enhancing client relationships, supporting and/or leading corporate initiatives, and driving the overall HMS agenda within assigned commercial clients. Your role in our mission Effectively plans, budgets, and manages client account economics (i.e., full P&L). Understands client’s business and demonstrates technical competence in the services and industry. Manages multiple complex contracts and a revenue base. Understands the political and competitive landscape, and proactively protects and grows business accordingly. Builds strong relationships internally at Gainwell and externally with clients at various levels to facilitate integration and drive results. Adds value by identifying client expectations and then exceeding mutually agreed-upon objectives. Successfully attracts, manages, retains, and develops employees, including succession planning. Continually promotes Gainwell by developing further contacts within the business community and serving as an ambassador in the market. Proactively shapes needs and expansion opportunities to optimize client service. Assists executive leadership in identifying and managing client risks. Assists in identifying partnerships that enhance HMS’ ability to enter new contracts and markets. What we're looking for Bachelor’s degree required, Masters degree (MBA or healthcare related) desired 10+ years of sales and account management experience in a healthcare insurance environment, Medicaid and Medicare experience desired. Financial background preferred. 5+ years’ experience directly managing staff 5+ years’ project management experience Strong analytical and healthcare technology background preferred What you should expect in this role Flexible Work Environment Fully Remote (Within the US). Preferred candidate lives within the Southeast or Midwest. Travel may be required up to 10% Compensation includes annual bonus of up to 30% This posting will accept applications until July 3, 2026. The pay range for this position is $130,600.00 - $186,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. Apply To This Job