[Remote] Sr. Account Manager, AI Sales
Note: The job is a remote job and is open to candidates in USA. Vertiv is a global leader in designing, manufacturing, and servicing mission-critical infrastructure technologies for data centers and industrial environments. They are seeking a Sr. Account Manager for AI Sales to engage with OEM customers and partners, providing expertise in AI-ready data center solutions and driving strategic conversations to align infrastructure with business objectives.
Responsibilities
- Acts as the single point of contact/subject matter expert (SME) for customers evaluating data center infrastructure for AI workloads
- Engages with IT and facilities leaders, as well as operations teams, to align AI infrastructure with business objectives
- Understands customer pain points and translates them into tailored thermal, power, and infrastructure solutions for high-density AI deployments
- Maintains strong and consistent engagement with internal application engineers, lines of business and sales leadership
- Drives strategic conversations across various market segments (Server OEMs, Strategic Alliance Partners, CSP, NeoCloud and Enterprise data centers)
- Leads on-site and virtual technical discussions, guiding customers through the AI infrastructure buying journey
- Acts as key contributor and part of the OEM sales team aiding in all aspects of the technical sales conversations
- Advises customers on best practices for AI-ready data center infrastructure, including: Liquid cooling & thermal management for high-power AI servers., High-density power distribution and redundancy strategies., Racks, PDUs, and airflow optimization for AI server clusters., Edge AI infrastructure deployment for real-time data processing
- Positions company solutions against competitors, identifying unique differentiators to drive customer adoption
- Participates in training partner Solutions Architects on how to position, sell, and implement AI-focused data center infrastructure
- Helps develop and deliver “Train the Trainer” programs to scale knowledge across the Server OEM business partners
- Works closely with Server OEMs, strategic alliances, channel partners and integrators to ensure they effectively position AI-ready infrastructure
- Provides Voice of the Customer (VOC) insights to internal teams, influencing product development and roadmap strategy
- Identifies market gaps and emerging AI infrastructure trends, ensuring our solutions stay ahead of customer needs
- Conducts competitive analysis to strengthen our positioning in thermal, power, and IT infrastructure for AI deployments
- Collaborates with BU/PLs and CTO organizations to enhance solutions based on real-world customer feedback
Skills
- Bachelor's degree with emphasis in Engineering or related technical field (or equivalent combination of education and experience)
- 10+ years of experience in the data center industry
- Experience working with or for a hardware/infrastructure manufacturer, server OEM
- Strong sales acumen, with experience in customer-facing roles and solution selling
- Must be resourceful, self-motivated, customer focused, and work well in a team environment
- Strong problem-solving skills
- Ability to drive strategic conversations with CIOs, CTOs, and data center operations teams
- Experience working with channel partners, resellers, and integrators
- Familiarity with AI workloads, high-performance computing (HPC), and edge AI deployments
- Thermal management, power systems, or IT rack solutions experience
Company Overview