[Remote] Senior Manager Technical Program Management - Remote
Note: The job is a remote job and is open to candidates in USA. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Senior Manager of Technical Program Management will own execution across high-impact programs, partner with engineering and product leads, and ensure secure and compliant delivery throughout the software lifecycle.
Responsibilities
- Own execution across high-impact programs like AI Patrol, including agent observability and evaluation
- Partner deeply with engineering and product leads to scope and sequence milestones, evaluate tradeoffs, and ensure alignment with platform and enterprise goals
- Write clear, concise functional specs and roadmaps, and drive stakeholder alignment through transparent status updates and outcome reporting
- Manage ambiguity with confidence: rapidly bring clarity to technical, organizational, or compliance-related uncertainty, making unblock decisions that move teams forward
- Ensure secure and compliant delivery by embedding security, governance, and AI safety considerations throughout the software lifecycle
- Balance roadmap goals with emerging use cases, bringing user focus to every technical conversation and product decision
- Build solid relationships with engineering, security, product, and compliance stakeholders across multiple business units-rallying teams around shared outcomes
- Be a voice of technical reasoning and user empathy, helping platform teams prioritize what matters most, not just what's next
Skills
- Undergraduate degree or 5+ years of equivalent experience
- 15+ years of technical program management or product management experience, especially in enterprise software or AI/ML environments
- Deep experience managing programs that require coordination across engineering, security and compliance
- Experience navigating and resolving technical ambiguity from architectural tradeoffs without losing sight of the user
- Proven ability to lead cross-functional software engineering programs from idea through delivery in matrixed or platform organizations
- Proven solid grasp of AI/ML infrastructure and use cases
- Proven clear and concise communicator who builds trust with engineers, product teams, and senior leadership alike
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
Company Overview
Company H1B Sponsorship