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[Remote] Senior Product Manager, Resident Intake and Retention

Remote, USA Full-time Posted 2026-06-20

Note: The job is a remote job and is open to candidates in USA. StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management. As a Senior Product Manager for Resident Intake & Retention, you will oversee the product lifecycle from vision to execution, driving outcomes in acquisition, retention, and revenue performance.

Responsibilities

  • Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle
  • Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue
  • Own product performance against key KPIs, including revenue, adoption, usage, and customer retention
  • Develop and evolve pricing, packaging, and value propositions to optimize business outcomes
  • Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis
  • Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions
  • Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery
  • Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value

Skills

  • 5+ years of product management experience in B2B SaaS environments
  • Proven experience owning a product or product area across the full lifecycle
  • Strong commercial acumen, including experience with pricing, business cases, and financial outcomes
  • Demonstrated ability to manage products against KPIs (revenue, adoption, retention, etc.)
  • Strong business judgment - ability to simplify complexity and focus on what matters most
  • Deep experience in customer discovery, market analysis, and data-informed decision-making
  • Excellent communication skills, able to engage both technical and non-technical audiences
  • Ability to influence stakeholders and drive alignment across functions
  • High ownership mindset with a bias toward action and results
  • Experience working in scale-ups or growth-stage product environments
  • Experience working on funnel optimization, product-led growth, and partnership-driven growth
  • Familiarity with experimentation practices and hypothesis-driven development
  • Experience working with operational or multi-sided platforms

Benefits

  • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.
  • A supportive team environment with emphasis on learning and development opportunities

Company Overview

  • We help create thriving residential communities. It was founded in 1992, and is headquartered in Denver, Colorado, USA, with a workforce of 201-500 employees. Its website is http://starrez.com.
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