[Remote] E3n - Salesforce Systems Administrator

Note: The job is a remote job and is open to candidates in USA. E3n is a not-for-profit organization focused on supporting independent schools and families throughout the student lifecycle. They are seeking a detail-oriented Salesforce Systems Administrator to manage and optimize their Salesforce platform, ensuring its stability and performance while aligning enhancements with organizational goals.

Responsibilities

• Serve as the primary system administrator and owner of the Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, Pardot, and other relevant Salesforce products
• Own and help shape the Salesforce platform roadmap, aligning enhancements with organizational priorities and growth
• Act as a thought partner on how Salesforce should evolve as the organization scales, proactively identifying opportunities to improve scalability, usability, and cross-team effectiveness
• Manage user account setup and deactivation, including roles, profiles, permission sets, and license allocations
• Ensure appropriate system access, security, and compliance across all user groups
• Maintain clean, accurate, and reliable data through regular audits, deduplication, and data import/export activities
• Perform data operations using tools such as Data Loader and Data Import Wizard
• Support data governance practices that promote consistency, accuracy, and responsible data use
• Design, build, and maintain custom reports and dashboards to support data-driven decision-making across departments
• Partner with stakeholders to ensure reporting aligns with business needs and delivers actionable insights
• Create and maintain automated workflows and system configurations using Salesforce Flow, Process Builder, and (where applicable) Apex
• Configure validation rules, custom objects, fields, page layouts, and related platform components to support scalable solutions
• Continuously improve system efficiency by reducing manual processes and improving user experience
• Ensure the platform complies with internal data governance standards and external regulatory requirements
• Manage field-level security, audit logs, data visibility, and access controls to protect sensitive information
• Proactively monitor Salesforce performance and system health
• Identify, troubleshoot, and resolve technical issues to ensure platform stability and reliability
• Respond to issues with a strong sense of ownership and follow-through
• Manage and test system updates, Salesforce seasonal releases, and third-party app integrations
• Coordinate releases to minimize disruption and ensure compatibility across environments
• Support structured change management and communication around system updates
• Support and maintain integrations between Salesforce and other systems, including marketing platforms, finance systems, data warehouses, and external applications
• Partner with internal and external technical resources to design, implement, and troubleshoot integration workflows
• Ensure data flows are reliable, well-documented, and scalable
• Partner with business stakeholders to gather requirements, translate needs into scalable Salesforce solutions, and ensure alignment between technical functionality and business goals
• Develop training materials, conduct user training sessions, and provide ongoing support to drive adoption and effective use of the Salesforce platform

Skills

• Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent work experience in a Salesforce administrative role
• 3–5 years of hands-on experience as a Salesforce Administrator in a professional setting
• Salesforce Administrator Certification (ADM-201)
• Experience working within Agile or Scrum development methodologies
• Additional Salesforce certifications such as: Advanced Administrator, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant
• Familiarity with sandbox management, deployment processes, and version control tools

Benefits

• Medical, dental, and vision coverage
• A 403(b) retirement plan with employer contribution
• Generous paid time off
• Additional benefits designed to support employees’ health, financial well-being, and work-life balance

Company Overview