[Remote] Director of Clinical Applications
Note: The job is a remote job and is open to candidates in USA. Ellit Groups is a Private Equity-backed, woman, minority-led healthcare IT consulting firm focused on Provider and Payer organizations. They are seeking a Director of Clinical Applications who will be responsible for the delivery, team management, and client engagement within the Clinical Solutions service line, ensuring high-quality delivery outcomes across client engagements.
Responsibilities
- Provide domain leadership across all platforms for the Clinical Solutions service line, setting priorities and direction in alignment with Ellit Groups' strategic goals, delivery standards, and service line objectives
- Oversee the refinement and execution of Clinical Solutions offerings — including inpatient nursing, ambulatory care, perioperative, and ancillary workflows — ensuring they remain current, competitive, and aligned with industry best practices
- Lead, mentor, and manage a team of clinical consultants and managers, fostering a high-performance, collaborative culture through ongoing coaching, performance management, and career development
- Manage resource allocation across active engagements, balancing client needs, staff capacity, and individual personal and career development goals
- Maintain accountability for delivery quality and execution across all Clinical Solutions engagements, conducting regular health reviews and ensuring work products meet Ellit Groups' standards and client expectations
- Establish and monitor performance metrics related to delivery quality, consultant utilization, client satisfaction, and team health
- Serve as a trusted clinical advisor and primary domain point of contact for assigned clients, ensuring contractual, operational, and performance expectations are consistently met
- Proactively identify risks, develop mitigation strategies, and communicate clearly with client and internal stakeholders to protect delivery quality and client satisfaction
- Engage as and partner with Client Success Partners to strengthen long-term client relationships and identify opportunities to deepen Ellit Groups' clinical impact within existing accounts
- Provide billable advisory and delivery oversight support as needed, including direct client engagement on complex or escalated clinical situations, and ensure appropriate documentation, reporting, and governance practices are followed
- Collaborate with all service line leadership to ensure Clinical Solutions delivery is well-integrated with broader client engagement strategies and EHR platform objectives across Epic, Oracle Health, and other supported platforms
- Oversee the development of internal tools, standards, and frameworks that improve clinical delivery consistency, scalability, and outcomes measurement
Skills
- Bachelor's degree in Nursing, Healthcare Administration, Health Informatics, or a related clinical field
- 7+ years of experience in clinical operations, health IT consulting, or clinical informatics, with a strong understanding of inpatient, ambulatory, and/or perioperative clinical workflows
- 3+ years of people management or team leadership experience, including performance management, coaching, and professional development
- Demonstrated experience managing client relationships and serving as a trusted clinical domain advisor in a client-facing role
- Strong communication, organizational, and problem-solving skills, with the ability to manage competing priorities across multiple engagements
- Proven ability to drive delivery quality and accountability across a team of clinical consultants or analysts
- Strong familiarity with Epic and/or Oracle Health clinical applications, including build configuration, workflow design, and optimization across clinical domains (e.g., CPOE, clinical documentation, medication management, care management)
- Active clinical licensure (RN, NP, PA, PharmD, or equivalent) is a strong differentiator
- Prior experience in a Director-level or senior leadership role within a health IT or clinical consulting firm
- Knowledge of clinical regulatory requirements, accreditation standards (e.g., TJC, CMS), and patient safety frameworks
- Experience supporting proposal development, scoping, or solution design for clinical solutions engagements
Benefits
- Medical, Vision, Dental, Short-Term and Long-Term Disability, and AD&D Insurance
- Medical and Dependent Care FSA
- 401k Retirement Plan
- 6 Paid Holidays and Flexible Paid Time Off
- Remote with regular travel required
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