[Remote] Property and Casualty Operations Trainer

Note: The job is a remote job and is open to candidates in USA. Gallagher is a company that helps clients manage risk effectively, promoting a culture of teamwork and integrity. They are seeking a Property and Casualty Operations Trainer to support the learning and development of operational staff, focusing on enhancing the client experience through effective training and curriculum development.

Responsibilities

• Identifying and evaluating learning assets included in the role-based curriculums
• Developing new learning assets designed to meet business needs, which may include materials for classroom-based learning, PowerPoint presentations, discussion guides, facilitator guides, web-based training, job aids and performance support tools, assessments, certification programs, etc
• Delivering training in a classroom and/or a webinar setting; and Collaborating with HR, business management, and various functional teams to vet and align on milestone training deliverables, collaborate on the development and review of materials, and implement/rollout of new training courses/materials
• Interprets internal or external business issues and recommends solutions/best practices

Skills

• Bachelor's degree in organizational development, human resources, business, or related field
• 3+ years directly applicable experience in insurance or financial brokerage
• Property and Casualty Insurance experience
• Proficient in developing and following individual work plan(s)
• Strong written and verbal communication skills
• Proficient in using MS Office applications with key strengths in PowerPoint, Visio, and Project
• 25% travel is required with specific area of travel being within assigned region and at times, travel to Gallagher headquarters
• Professional certification (Certified Professional in Learning and Performance – CPLP) or equivalent training experience preferred
• Applied Epic
• Property and Casualty License
• Insurance and/or customer service learning and development experience preferred

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

Company Overview