Remote Senior Data Entry Specialist – Healthcare Claims & Network Operations | Texas-Based Work-From-Home Opportunity with arenaflex
About arenaflex and the Opportunity
arenaflex is on a mission to simplify the healthcare experience, strengthen communities, and break down barriers to quality care for millions of people. The work our team members do every single day touches lives across the country, helping to build a more responsive, affordable, and equitable healthcare system. If you have been searching for a stable, rewarding career where your attention to detail genuinely matters, this is your invitation to join arenaflex and start doing your life's best work.
We are currently hiring a Remote Senior Data Entry Specialist to support our Claims and Network Operations teams. This is a full-time, work-from-home position open exclusively to candidates who reside within the great state of Texas. You will operate as a key contributor within a high-performing operations function, processing critical healthcare data with accuracy, consistency, and care. Whether you are an experienced data entry professional looking to apply your craft to meaningful work, or a customer service expert ready to bring your skills into a new arena, arenaflex offers the training, structure, and supportive environment you need to thrive.
Position Snapshot
- Job Title: Remote Senior Data Entry Specialist – Healthcare Claims & Network Operations
- Company: arenaflex
- Location: Remote – Texas residents only (commutable distance to Fort Worth, TX for quarterly onsite meetings preferred)
- Schedule: Full-time, 40 hours per week
- Business Hours: 8:00 AM – 5:00 PM CST, Monday through Friday
- Overtime: Occasional overtime and weekend hours may be required during open enrollment (October – February)
- Travel: Quarterly in-person team meetings at arenaflex's Fort Worth office (300 Burnett Plaza, Fort Worth, TX 76116)
- Training: Several weeks of paid, structured on-the-job training provided
What You Will Do – Key Responsibilities
As a Senior Data Entry Specialist at arenaflex, you will be entrusted with handling sensitive healthcare information and ensuring that every record, claim, and provider detail is captured with precision. Your day-to-day responsibilities will include, but are not limited to, the following:
- Operating data entry devices and systems to enter, update, and maintain a wide range of information across Claims Operations and Network Operations functions.
- Reviewing incoming documents and electronic records, accurately transcribing data fields into arenaflex's internal platforms.
- Verifying the integrity and completeness of data prior to submission, identifying discrepancies, and escalating issues when appropriate.
- Maintaining a high level of productivity and accuracy while completing routine and moderately complex tasks, often with minimal direct supervision.
- Following established procedures and applying sound judgment when work falls outside of standard guidelines.
- Collaborating with team members, supervisors, and cross-functional partners to meet daily, weekly, and monthly processing goals.
- Adhering to all arenaflex policies, including our Telecommuter Policy, Information Security Policy, and confidentiality standards.
- Participating in quarterly team meetings at the Fort Worth office to stay connected, share insights, and align on team priorities.
- Flexibility to support business needs during peak periods, including open enrollment season (October through February), which may include occasional overtime or weekend shifts.
Required Qualifications
To be considered for the Remote Senior Data Entry Specialist position with arenaflex, candidates must meet the following minimum requirements:
- Education: High School Diploma, GED, or equivalent work experience.
- Age: Must be 18 years of age or older.
- Experience: At least 1+ years of experience working in customer service or a related client-facing role.
- Technical Skills: Demonstrated experience using computers and Windows-based PC applications, with the ability to learn new and complex software systems quickly.
- Software Proficiency: Working knowledge of Microsoft Word and Microsoft Outlook.
- Availability: Ability to work during normal business hours of 8:00 AM – 5:00 PM CST, with flexibility to support occasional overtime and weekend work during open enrollment (October – February).
- Residency: Must reside within the state of Texas.
Preferred Qualifications
While not required, the following qualifications will make your application stand out:
- Prior experience in a data entry, claims processing, or healthcare operations environment.
- Familiarity with HIPAA regulations and the handling of protected health information (PHI).
- Typing speed of 45+ WPM with high accuracy.
- Experience working in a remote or telecommuting capacity.
- Prior experience working in a metrics-driven, production-based environment.
Telecommuting Requirements – Home Office Setup
As a remote team member at arenaflex, you will be expected to maintain a professional and secure home office environment. The following requirements apply:
- You must reside within Texas and have a dedicated workspace that is separated from other living areas to ensure information privacy.
- You must have access to a high-speed internet connection that meets arenaflex's approved standards (or leverage an existing high-speed service).
- You are required to keep all company-sensitive documents and information secure at all times.
- You must be available to attend quarterly in-person team meetings at arenaflex's Fort Worth office (300 Burnett Plaza, Fort Worth, TX 76116).
- You must adhere to arenaflex's Telecommuter Policy in full.
Essential Skills and Competencies for Success
Success in this role requires a unique combination of focus, accuracy, and adaptability. We are looking for candidates who demonstrate the following soft skills and competencies:
- Attention to Detail: A natural ability to spot errors, inconsistencies, and missing information in records and documentation.
- Focus and Stamina: The capacity to remain productive and engaged throughout the workday, even when tasks are repetitive.
- Self-Management: Comfort working independently with minimal supervision, while also knowing when to ask for guidance on more complex tasks.
- Time Management: Strong organizational skills and the ability to manage multiple tasks and deadlines simultaneously.
- Adaptability: Willingness to learn new systems, processes, and software applications in a structured training environment.
- Communication: Clear, professional verbal and written communication skills for interacting with team members and supervisors.
- Customer Service Orientation: A service-minded attitude and a commitment to delivering quality work that supports members, providers, and internal stakeholders.
- Integrity: A strong sense of ethics and a commitment to handling sensitive information with the utmost confidentiality.
Training and Onboarding
arenaflex believes in setting our team members up for success from day one. When you join us, you will participate in several weeks of paid, structured on-the-job training designed to help you learn our systems, processes, and standards. Training hours are 8:00 AM – 5:00 PM CST, Monday through Friday. During this period, you will work closely with experienced trainers and mentors who will guide you through every aspect of the role. By the end of training, you will feel confident in your ability to handle claims and network operations data independently and effectively.
Career Growth and Development Opportunities
At arenaflex, we believe that career development is not a one-time event – it is an ongoing journey. When you join our team, you gain access to a wealth of growth opportunities, including:
- Clear pathways for advancement into senior, lead, and supervisory roles within Claims and Network Operations.
- Cross-functional training opportunities that can open doors to roles in other areas of the business, such as Customer Service, Quality Assurance, Training, and Analytics.
- Mentorship from seasoned professionals who are invested in your success.
- Tuition reimbursement and support for continuing education programs.
- Internal mobility programs that allow you to explore new career paths within arenaflex without having to start over.
- Performance reviews and personalized development plans designed to help you achieve your career goals.
Compensation, Perks, and Benefits
arenaflex is committed to rewarding our team members for their contributions and providing a comprehensive benefits package. While specific compensation will be discussed during the interview process, our typical offerings include:
- Competitive Base Pay: Hourly compensation that reflects your experience, skills, and performance.
- Health and Wellness Benefits: Medical, dental, and vision insurance plans for you and your family.
- Retirement Savings: 401(k) plan with company match to help you plan for your future.
- Paid Time Off: Generous paid time off, holidays, and sick leave to support work-life balance.
- Life and Disability Insurance: Coverage options to protect you and your loved ones.
- Employee Assistance Program: Confidential counseling, financial planning resources, and support services.
- Wellness Programs: Discounts on gym memberships, wellness apps, and other resources to support your physical and mental health.
- Recognition Programs: Performance-based rewards, recognition events, and opportunities to be celebrated for your contributions.
Our Culture at arenaflex
arenaflex is more than just a workplace – it is a community of dedicated professionals united by a shared mission. Our culture is built on the following principles:
- Mission-Driven: Every team member plays a role in helping people live healthier lives and making the healthcare system work better for everyone.
- Inclusive: We believe that diversity of thought, background, and experience makes us stronger. arenaflex is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
- Collaborative: We work together, support one another, and celebrate each other's successes.
- Accountable: We take ownership of our work, hold ourselves to high standards, and continuously strive to improve.
- Equitable: We are committed to mitigating our impact on the environment and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
Important Notes for Applicants
- arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
- All telecommuters are required to adhere to arenaflex's Telecommuter Policy.
- You will be required to keep all sensitive company and member information secure at all times.
How to Apply
If you are a Texas-based professional with a passion for accuracy, a commitment to excellence, and a desire to make a difference in the lives of millions, we want to hear from you. This is more than just a job – it is an opportunity to build a meaningful career with a company that is reshaping the future of healthcare. Bring your skills, your focus, and your drive to arenaflex, and let us help you do your life's best work.