[Remote] Billing & Supplier Statement Analyst

Note: The job is a remote job and is open to candidates in USA. Synapse Health is dedicated to streamlining the durable medical equipment (DME) process, managing various aspects from intake to billing. The Billing and Supplier Statement Analyst is responsible for ensuring the accuracy and compliance of supplier billing, conducting audits, and collaborating with internal teams to enhance billing processes in a healthcare environment.

Responsibilities

• Own and execute monthly supplier statement audits for new suppliers and markets, with a focus on new rentals and initial mail-order product deliveries
• Perform pre-billing reviews and data quality audits to validate supplier statements prior to month-end close
• Receive, track, analyze, and process supplier billing adjustments, ensuring timely resolution and accurate financial reporting
• Compare patient billed charges to supplier statement line items, conducting contractual, payer, and compliance reviews to identify discrepancies, risks, or revenue leakage
• Investigate and resolve complex billing variances, escalating trends or systemic issues as appropriate
• Support special billing initiatives and audits, ensuring deliverables are met accurately and on schedule
• Develop, maintain, and enhance recurring and ad hoc reporting to support leadership insights, trend analysis, and process optimization
• Serve as a key point of contact for internal stakeholders regarding supplier billing inquiries, discrepancies, and escalations
• Partner with Supplier Operations to maintain accurate supplier billing, payment, and contract data within the system of record
• Assist in complex billing and supplier finance projects, demonstrating initiative, critical thinking, and ownership
• Participate in cross-functional meetings, training sessions, and continuing education to stay current on workflows, payer rules, and regulatory requirements
• Support resolution of billing issues that may impact supplier satisfaction, payment timelines, or financial accuracy
• Maintain supplier onboarding documentation and ensure the supplier database reflects current billing and payment details
• Apply HCPCS coding knowledge to validate billing accuracy and ensure regulatory and payer compliance
• Leverage advanced Excel skills to analyze large data sets, build reports, and drive process improvements
• Apply strong analytical judgment to interpret data, identify trends, and deliver actionable insights
• Perform additional duties as assigned to support the broader Finance and Supplier Operations teams

Skills

• High school diploma required; Bachelor's degree preferred
• 3+ years of experience in the healthcare industry; DME billing or operations experience strongly preferred
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Clear, professional verbal and written communication skills
• Demonstrated analytical and problem-solving capabilities
• Exceptional attention to detail and commitment to accuracy
• Proficiency in Microsoft Office, particularly Excel, with the ability to learn new systems quickly
• Communicates effectively across a variety of audiences, including operations, finance, and leadership
• Builds trusted, collaborative relationships with suppliers and internal partners
• Takes a supplier-centric approach while balancing financial controls and compliance
• Natural collaborator who thrives in cross-functional environments
• Experience with Sage Intacct or similar ERP systems
• Process-driven mindset with a passion for continuous improvement and operational efficiency
• Proactively identifies better, faster, and more scalable ways to get work done

Benefits

• Professional growth opportunities with compelling career paths
• Healthy work-life balance supported by generous paid time off (PTO)
• Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members
• 401(k) savings plan with employer matching contributions

Company Overview