[Remote] Lead Clinical Workflow & Integration Architect

Note: The job is a remote job and is open to candidates in USA. GE HealthCare is a leading company in the healthcare technology sector, and they are seeking a Lead Clinical Workflow & Integration Architect to join their iRT software solutions team. This role is crucial for leading customer implementation activities, assessing workflows, defining connectivity requirements, and ensuring a seamless customer experience throughout the implementation process.

Responsibilities

• Work directly with customers to understand and document the site-specific workflows, data flows, system connectivity and implementation requirements for iRT
• Translate customer requirements into implementation inputs, workflow configuration needs, and setup documentation
• Act as a key point of contact and provide cross-functional leadership to service and customer teams on workflow and connectivity discussions during customer onboarding and implementation activities
• Partner with internal teams to communicate recurring customer pain points and propose practical solutions
• Help strengthen the overall customer success model by improving how workflow and connectivity needs are gathered, documented, and delivered
• Provide subject matter expertise on iRT related interoperability, workflow configurations and IT interfaces
• Develop processes and tools to automate critical integration tasks and augment human expertise, enabling predictable, repeatable and scalable implementations
• Support customization requests from customers with hands on coding and develop frameworks to execute customizations without triggering major design changes
• Ensure a robust framework is in place to support installation of updates and upgrades that that entitled based on the subscription offering and perpetual service contracts
• Provide hands on implementation coding leadership as needed to support service teams with installations and troubleshooting
• Ensure workflow documentation, configuration inputs, and connection-related activities are completed accurately and in line with applicable quality requirements
• Support testing, issue resolution, validation support activities, and go-live readiness along with service team for configured workflows and established connections
• Identify and report any quality or compliance concerns and take immediate corrective action as required

Skills

• Experienced Engineer (5+ yrs) with STEM Majors
• Experience supporting workflow implementation, customer onboarding, installation, or technical deployment activities
• Understanding of implementation lifecycle activities including requirements gathering, setup, testing, issue resolution, and deployment support
• Working knowledge of JSON, XML, web services, SQL, relational databases
• Expertise with interconnectivity technologies including application layer protocols such as DICOM/DICOM-RT, IHE-RO, HL7, Rest APIs, system to system connectivity etc
• Understanding of interface setup, data mapping, and connection troubleshooting
• Understanding of software deployment, environment setup, and configuration management concepts
• Strong communication skills and customer project management experience
• The ability to travel up to 25%
• Master's degree in STEM Majors preferred
• Previous experience with software deployments in Oncology Centers/ Hospitals is a plus
• Good to have working knowledge of Java, ObjectScript, cloud technologies, and InterSystems platforms

Benefits

• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
• Medical
• Dental
• Vision
• Paid time off
• A 401(k) plan with employee and company contribution opportunities
• Life, disability, and accident insurance
• Tuition reimbursement

Company Overview