[Remote] Software Engineer, Automations

Note: The job is a remote job and is open to candidates in USA. Scan.com is a digital health scale-up focused on making diagnostics accessible and efficient. They are seeking a Software Engineer for Automations to design and deploy solutions that connect with third-party systems, enhancing operational efficiency and patient throughput across their network.

Responsibilities

• Design, build, and maintain automations that extract data from legacy physician platforms and trigger downstream patient scheduling workflows
• Navigate a diverse landscape of legacy systems, building resilient scraping and data extraction logic that handles UI inconsistencies across vendors
• Develop robust error handling and exception management architecture, including structured exception queues, retry logic, alerting, and human-in-the-loop escalation workflows
• Build data validation and reconciliation layers that verify the accuracy of data transferred between systems, preventing downstream issues like patient mismatches and documentation errors
• Partner with operations, engineering, and external partners to gather requirements, understand system stability needs, and plan for solution nuances
• Document all workflows, decision logic, edge cases, and process maps with the explicit goal of creating the foundation for future agentic AI automation
• Live integrations running reliably across a significant portion of our providers, with measurable reduction in manual data entry
• A scalable, templatized bot architecture is in place that enables new integrations to be deployed in days, not weeks
• Exception handling and monitoring infrastructure that maintains 99%+ data accuracy between external systems and Scan.com’s product, with clear escalation paths for failures
• Comprehensive documentation of every integrated workflow, decision tree, and edge case, creating a ready-made knowledge base for the transition to agentic AI automation
• A clear technical roadmap, built in partnership with the CPO and CTO, for evolving from a deterministic solution to intelligent automation as the company scales

Skills

• Production experience with platforms such as UiPath, Automation Anywhere, or Power Automate
• Proficiency in Python or similar languages for scripting, data transformation, and extending workflows beyond what native rolling supports
• An API-first mindset paired with pragmatism: you default to HL7, FHIR, or direct API integration where available, but know when and how to fall back to UI automation
• Hands-on familiarity with navigating healthcare platforms, with an understanding of how appointment scheduling data is structured and surfaced across different vendor UIs
• Strong skills in data extraction from unstructured or inconsistent user interfaces, including building resilient selectors that survive updates
• A track record of designing robust error handling and exception management systems, including retry logic, alerting, and structured escalation workflows rather than automations that silently fail
• Experience building data validation and reconciliation processes that confirm accuracy across systems
• Strong documentation habits and a mindset oriented toward building for handoff, understanding that your work today creates the foundation for agentic AI automation tomorrow
• A testing mindset applied to automation: you write tests for your automations, and validate outputs systematically, and don't consider a workflow done until failure modes are covered
• Experience managing automation portfolios across dozens or hundreds of target systems, thinking in templatized architectures rather than one-off builds
• Comfort navigating stakeholder relationships to secure system access and technical cooperation from external partners

Benefits

• 401k
• Healthcare, Vision and Dental
• All the equipment needed for you to do your role effectively
• Flexible working
• Remote or hybrid working options
• Personal Development budgets
• 18 days PTO plus public holidays
• 10 paid sick days
• Inclusive policies designed by our team, for our team

Company Overview