[Remote] Lead Administrator
Note: The job is a remote job and is open to candidates in USA. My3Tech is looking for a Lead Administrator to provide technical expertise in architecture planning and manage day-to-day operations of their platform. The role involves leading the design and implementation of various systems, ensuring smooth operations, and managing team performance and engagement.
Responsibilities
- Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
- Conduct technology capacity planning by reviewing the current and future requirements
- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
- Strategize & implement disaster recovery plans and create and implement backup and recovery plans
- Manage the day-to-day operations of the tower
- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues
- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
- Develop shift roster for the team to ensure no disruption in the tower
- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc
- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
Skills
- Significant technical expertise in architecture planning and design of platforms, databases, middleware, and backup systems
- Experience in managing day-to-day operations of technology towers
- Ability to provide support in architecture planning, migration, and installation for new projects
- Experience in leading structural/architectural design according to system requirements
- Conduct technology capacity planning by reviewing current and future requirements
- Utilize and leverage new features of underlying technologies for smooth functioning of databases and applications
- Strategize and implement disaster recovery plans and create backup and recovery plans
- Troubleshoot issues, conduct root cause analysis (RCA), and develop fixes
- Plan and manage upgrades, migrations, maintenance, backup, installation, and configuration functions
- Review technical performance and deploy improvements for efficiency
- Develop shift roster for the team
- Create and update SOPs, Data Responsibility Matrices, operations manuals, and daily test plans
- Provide weekly status reports to client leadership and internal stakeholders
- Leverage technology to develop Service Improvement Plans (SIP) through automation
- Forecast talent requirements and hire adequate resources for the team
- Train direct reportees in recruitment and selection decisions
- Build an internal talent pool of high potentials and ensure career progression
- Set goals for direct reportees and conduct performance reviews
- Lead engagement initiatives for the team and track satisfaction scores
- Exercise employee recognition and appreciation
- Mandatory Skills: Windows Server Admin
- Experience: 5-8 Years
Company Overview