[Remote] Credit and Collection Analyst

Note: The job is a remote job and is open to candidates in USA. Convergint is looking for a full-time Credit and Collection Analyst to manage customer credit risk and ensure timely collection of accounts receivable. This role involves building relationships with customers, resolving payment issues, and analyzing financial data to support cash flow and minimize financial loss.

Responsibilities

• Preparing and submitting customer account statements
• Following up on outstanding invoices via email, phone, meetings, or customer portals
• Identifying and resolving payment issues, billing errors, and customer disputes through building positive relationship and collaboration with customers and internal business partners including Account Executives, Program Managers, Senior Management, and corporate teams
• Providing updates to billing team regarding customer invoice requirements to ensure timely payment of invoices
• Ensuring the correct application of credits to outstanding invoices
• Tracking and reporting the accruals for write-offs and bad debts
• Maintaining detailed spreadsheet of invoice progress, aging, and customer updates
• Analyzing and monitoring aging invoices and cash flow to ensure achieving planned financial results
• Creating weekly and monthly AR and aging invoices reports for the senior managers, sales team, and other stakeholders
• Researching and analyzing financial data to identify the root causes of AR issues, implementing solutions to support productivity and improve performance
• Performing other duties and responsibilities as requested or required

Skills

• Solid accounts receivable knowledge with preferred experience in construction industry
• Customer service oriented
• Solid team orientation
• Excellent interpersonal, written and verbal communications skills and ability to deal with a wide cross section of people both internal and external to the business
• Proficiency in Microsoft Excel, and experience with financial software including ability to track invoices, run reports, data entry, etc
• Strong planning and organizational skills
• Very adaptable – responds effectively to changes in situation or information; ability to influence others and build consensus using good written and verbal communication skills
• Education: High School/GED or equivalent experience
• Minimum Experience: 3 years collections, billing, and/or financial
• Preferred Education: 2–4-year college degree

Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle (if applicable)
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Company Overview

Company H1B Sponsorship