Billing Support Coordinator
About Sunrise Group Sunrise Group is building the future of sleep health by combining breakthrough technology with expert care. We started in 2015 with a straightforward idea: sleep diagnosis should happen in the comfort of your own home, not in a hospital. To make that possible, we created a first-of-its-kind chin sensor, carefully validated through clinical research, reviewed by leading sleep experts, and cleared by the FDA. Since then, Sunrise Group has grown from a single innovation into a complete sleep health company. We now design advanced diagnostic and treatment solutions, and we deliver care directly to patients through Dreem Health, our digital sleep clinic. By serving patients in all 50 states with reimbursed care, we are making sleep treatment more accessible, more personal, and much simpler than it has ever been. Your Opportunity As a Medical Records & Authorization Coordinator at Dreem Health, you’ll play a key role in ensuring the seamless flow of clinical information and supporting timely patient care. You’ll manage fax and mail intake, process medical records requests, and complete insurance pre-authorizations. By handling documentation, correspondence, and authorization requests accurately and efficiently, you’ll help strengthen the operational foundation of our fast-growing digital sleep clinic. This is an exciting opportunity for someone who is passionate about patient care and wants to make a real impact on how care is delivered at scale. You’ll learn how to navigate a tech-enabled care environment, collaborate closely with cross-functional teams, and be part of building a better, more accessible future for sleep health. If you thrive in a dynamic, mission-driven setting and are excited to grow with a company that’s redefining care, we’d love to meet you. What You Bring Prior experience with pre-authorizations and insurance authorizations; experience in sleep medicine (e.g., PSG, Home Sleep Testing, PAP therapy, GLP-1 therapy) is a plus. Familiarity with electronic medical records (EMR/EHR) or other healthcare database systems Confidence navigating digital tools and multitasking in a fast-paced, dynamic and collaborative environment Ability to work autonomously while interacting effectively with healthcare providers, and payors; Foundational understanding of Insurance Authorization process, medical record management A genuine commitment to deliver high-quality patient care and contributing to better access and patient outcomes What Makes You Stand Out Completion of a Medical Assistant program or equivalent healthcare experience Excellent customer skills with an ability to multitask in a fast paced environment High level of empathy and understanding of patients' needs as you strive to provide exceptional patient service and support throughout their care journey.
What We Offer
Be part of an international team across the US, Paris, Belgium, and Vienna Comprehensive health benefits (medical, dental, vision) 401(k) with company match 20 days PTO + 10 paid holidays + sick leave FREE One Medical membership Internet stipend
Our Team
Values At Sunrise Group, we’re tackling real sleep health challenges that affect millions. We keep things clear and simple ✨, value trust and collaboration 🤝, and lead with optimism and compassion 🌞. These values guide everything we do. If you’re looking for the autonomy to take ownership of your work, make an impact, and be part of a team where ideas move fast and everyone has a voice, Sunrise might just be the right fit. Compensation $21-$25 per hour ($41K-$52K) We hire humans, not bullet points. Don’t meet every single qualification? That’s okay. We care more about who you are than what’s on your CV. We’re looking for people who are curious, resourceful, and ready to roll up their sleeves — especially if you’re excited about building something new in healthcare. So if you think you could make an impact here, reach out to us. Dreem Health / Sunrise is an Equal Opportunity Employer. We welcome people of all backgrounds and are committed to building a workplace where everyone feels included and respected. We do not tolerate discrimination or harassment of any kind. Apply To This Job