Senior arenaflex Data Platform Developer – Data Entry, Integration & Customer Support (Remote)

About arenaflex – Pioneering the Future of Entertainment Data

arenaflex is a global leader in streaming entertainment, renowned for blending cutting‑edge technology with compelling storytelling. With millions of subscribers worldwide, arenaflex continuously pushes the boundaries of how data fuels creative decisions, personalized experiences, and operational excellence. As a remote‑first organization, arenaflex empowers talent from every corner of the globe to collaborate, innovate, and shape the future of digital media. If you thrive in a fast‑moving, data‑driven environment where your work directly impacts the experiences of millions, you’ve found the right place.

Position Overview

We are seeking a highly skilled Senior arenaflex Data Platform Developer who will own the end‑to‑end lifecycle of data entry, integration, and customer support on the arenaflex cloud data platform. This hybrid role blends technical development with hands‑on support, ensuring that data flows seamlessly across systems while delivering exceptional assistance to internal and external users. You will partner with data engineers, analysts, product owners, and support teams to maintain data integrity, optimize performance, and champion a data‑first culture.

Key Responsibilities

Data Entry & Management

• Execute high‑volume data entry tasks within the arenaflex platform, guaranteeing accuracy, consistency, and security.
• Ingest data from diverse sources—APIs, flat files, third‑party feeds—and map it to the appropriate arenaflex schemas.
• Maintain comprehensive documentation of data entry procedures, change logs, and audit trails.
• Implement validation rules and automated checks to prevent erroneous data from entering the warehouse.

Data Integration & Development

• Design, build, and maintain robust data pipelines that move raw data into the arenaflex environment using best‑in‑class ETL/ELT tools.
• Write, tune, and refactor complex SQL queries and stored procedures to support reporting, analytics, and machine‑learning workloads.
• Collaborate with cross‑functional teams to define data models, partitioning strategies, and clustering keys that maximize performance and cost efficiency.
• Stay current with arenaflex platform enhancements and proactively adopt new features that improve scalability and reliability.

Customer Support & Issue Resolution

• Provide tier‑2 technical support to internal stakeholders and external partners encountering data‑related challenges.
• Diagnose, troubleshoot, and resolve data entry or integration incidents within agreed‑upon service‑level targets.
• Document recurring problems, create knowledge‑base articles, and work with engineering to implement long‑term fixes.
• Act as a liaison between the support desk and development teams, translating business impact into technical priorities.

Data Quality, Governance & Compliance

• Monitor data quality metrics, conduct regular audits, and enforce governance policies aligned with arenaflex’s data stewardship framework.
• Develop and maintain data validation scripts, anomaly detection alerts, and remediation workflows.
• Collaborate with legal, security, and compliance teams to ensure data handling meets regulatory requirements (e.g., GDPR, CCPA).

Performance Optimization & Automation

• Continuously profile query performance, identify bottlenecks, and apply indexing, clustering, or caching strategies.
• Automate repetitive data entry and transformation tasks using scripting languages (Python, Bash) and orchestration tools (Airflow, Prefect).
• Propose and implement cost‑optimization initiatives that reduce storage and compute spend without sacrificing performance.

Collaboration, Reporting & Thought Leadership

• Partner with data engineers, business analysts, and product managers to translate business requirements into technical solutions.
• Generate actionable insights and executive‑level reports that highlight platform health, usage trends, and improvement opportunities.
• Present findings and recommendations to senior leadership, influencing roadmap decisions and strategic investments.
• Mentor junior team members, share best practices, and contribute to a culture of continuous learning.

Essential Qualifications

• 5+ years of hands‑on experience developing on the arenaflex cloud data platform (or equivalent modern data warehouse).
• Demonstrated expertise in data ingestion, pipeline construction, and SQL query optimization.
• Strong background in data entry, data governance, and data quality assurance.
• Proven track record of delivering technical support in a fast‑paced, remote environment.
• Excellent written and verbal communication skills; ability to convey complex technical concepts to non‑technical audiences.
• Detail‑oriented mindset with a passion for maintaining data integrity and operational excellence.
• Self‑starter who thrives in collaborative, cross‑functional teams and can manage multiple priorities simultaneously.

Preferred Qualifications & Additional Skills

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud, especially services that complement arenaflex (e.g., S3, Redshift, BigQuery).
• Familiarity with data‑orchestration tools (Apache Airflow, Prefect, Dagster) and containerization (Docker, Kubernetes).
• Knowledge of data‑privacy regulations and practical experience implementing compliance controls.
• Certifications related to data engineering, cloud architecture, or IT service management (e.g., SnowPro, AWS Certified Data Analytics, ITIL).
• Experience in a SaaS or media‑streaming environment, understanding of content metadata, recommendation systems, or audience analytics.

Core Competencies for Success

• Analytical Thinking: Ability to dissect complex data problems, identify root causes, and propose data‑driven solutions.
• Customer‑Centric Approach: Empathy for end‑users, proactive communication, and dedication to rapid issue resolution.
• Collaboration: Strong teamwork skills, openness to feedback, and the ability to build consensus across geographically dispersed teams.
• Adaptability: Comfort with shifting priorities, evolving technology stacks, and continuous learning.
• Ownership: Taking full responsibility for the health of data pipelines, from design through production support.

Career Growth & Learning Opportunities

At arenaflex, your career trajectory is shaped by your ambition. As a Senior Data Platform Developer, you will have access to:

• Mentorship from industry veterans who have built large‑scale data ecosystems for global entertainment platforms.
• Funding for certifications, conferences, and advanced coursework in cloud data engineering, machine learning, and product analytics.
• Opportunities to transition into specialized roles such as Data Architecture Lead, Platform Reliability Engineer, or Product Analytics Manager.
• Participation in cross‑functional innovation labs where you can prototype new data‑driven features that directly influence subscriber experiences.

Work Environment & Culture at arenaflex

arenaflex embraces a remote‑first philosophy, offering flexible work hours, a results‑oriented culture, and a commitment to work‑life harmony. Our teams are:

• Diverse & Inclusive: A global workforce that celebrates different perspectives, backgrounds, and ideas.
• Innovation‑Driven: A culture that encourages experimentation, rapid prototyping, and learning from failure.
• Collaborative: Regular virtual coffee chats, team‑wide hackathons, and open‑door leadership sessions to keep communication transparent.
• Health‑Focused: Comprehensive mental‑health resources, wellness stipends, and access to virtual fitness programs.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract and retain top talent:

• Base salary aligned with market benchmarks for senior data engineering roles.
• Annual performance bonuses tied to individual and company outcomes.
• Equity participation through stock options or restricted stock units.
• Full medical, dental, and vision coverage for you and eligible dependents.
• Generous paid time off, parental leave, and flexible holidays.
• Remote‑work stipend covering home‑office equipment, internet, and co‑working space access.
• Professional development budget, tuition reimbursement, and access to an extensive library of learning resources.
• Employee assistance programs, wellness challenges, and virtual social events.

Why Join arenaflex?

Joining arenaflex means becoming part of a visionary organization that reshapes how the world consumes entertainment. You will:

• Play a pivotal role in ensuring that data—one of arenaflex’s most valuable assets—is accurate, accessible, and actionable.
• Collaborate with world‑class engineers, analysts, and product leaders who are passionate about data‑driven storytelling.
• Enjoy the freedom to work from any location while staying deeply connected to a vibrant, supportive community.
• Contribute to a platform that powers personalized recommendations for millions of viewers, directly influencing their daily entertainment choices.

Application Process

If you are excited about leveraging the arenaflex data platform to drive operational excellence and delight users with top‑notch support, we want to hear from you. Please submit your updated resume and a cover letter that highlights:

• Your experience building and maintaining data pipelines on cloud data warehouses.
• Specific examples of how you have resolved complex data‑related support tickets.
• Demonstrated commitment to data quality, governance, and continuous improvement.

We review applications on a rolling basis and will reach out to qualified candidates for a virtual interview series.

Take the Next Step

Ready to make an impact at arenaflex? Click the link below to start your application journey. We look forward to welcoming a data‑savvy, customer‑focused professional to our remote family.

Apply Now – Join arenaflex!