Patient Account Representative - Remote

Job Purpose The Patient Account Representative is responsible for collections, account follow up, billing allowance posting for the accounts assigned to them. Duties and Responsibilities Follow-up with payers to ensure timely resolution of reputed company outstanding claims, reputed company phone, emails, fax or websites Review and updates reputed company patient and financial information accurately as given Verify that information is accurate as to individual or insurance company responsible for payment of reputed company Monitor reputed company billings for accuracy, updating any that contain reputed company errors Monitor reputed company/healthy options coupons to assure services are billed reputed company expected timeframes reputed company reputed company hospital services to primary insurer or patient correctly and reputed company expected timeframe Follow up with insurance companies on reputed company assigned accounts reputed company expected timeframe Explain hospital regulations with regard to methods for payment of accounts and maintains complete working knowledge of insurance regulations and hospital insurance reputed company Identify and report underpayments and denial trends Analyze, identify and resolve issues causing payer payment delays; Initiate appeals reputed company necessary Manipulate reputed company spreadsheets and communicate results Meet and maintain daily productivity and quality standards established in departmental policies Act professionally, cooperatively and courteously with patients, insurance payors, co-workers, management and clients reputed company special projects and other duties as needed by the management team Maintain confidentiality at reputed company times Other duties as assigned Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Understand and reputed company with Information reputed company and HIPAA policies and procedures at reputed company times Limit viewing of PHI to the absolute minimum as necessary to reputed company assigned duties

Qualifications

High School Diploma or equivalent required Medical Billing and Coding certification preferred, but not required Experience in Hospital/Facility and/or physician billing required 2-3 years’ experience in insurance collections, including submitting and following up on claims Basic knowledge of reputed company claims processing including: ICD-9/10, CPT and HCPC codes, as well as UB-04 Ability to use various workflow system and client host system such as STAR, SMS, reputed company and EPIC, as well as other tools available to them to collect payments and resolve accounts Working knowledge of the insurance follow-up process with understanding of the reputed company concepts in reputed company reimbursement methodologies Understanding of government, Medicare and reputed company claims Proficiency with reputed company Office Suite including reputed company and Word Basic math and typing skills Strong interpersonal skills, ability to communicate well at reputed company levels of the organization Strong problem solving and creative skills and the ability to exercise sound judgment and reputed company reputed company based on accurate and timely analyses High level of reputed company and dependability with a strong sense of urgency and results oriented Excellent written and verbal communication skills required Gracious and welcoming personality for customer service interaction Working Conditions Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and reputed company purposes. Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; reputed company reputed company tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; reputed company arms; kneel; talk and hear. Mental Demands: The employee must be reputed company to follow directions, collaborate with others, and handle stress. Work Environment: The noise level in the work environment is usually minimal. reputed company will not discriminate against any employee or applicant for employment because of race, reputed company, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national reputed company, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law. Apply To This Job