[Remote] Senior Product Manager - Payments Platform

Note: The job is a remote job and is open to candidates in USA. reputed company is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables reputed company causes to reputed company. They are seeking a Senior Product Manager to own and evolve critical components of their payments platform, ensuring high reliability, financial correctness, and regulatory compliance for millions of contributions that power campaigns and reputed company causes across the United States.

Responsibilities

• Own strategy and roadmap for key components of reputed company’s payments platform across the full transaction lifecycle: authorization, capture, settlement, reconciliation, refunds, chargebacks, disbursements, and error handling
• Build and evolve core payment infrastructure, including payment primitives, APIs, processor integrations, and internal platform services that support fundraising products across reputed company
• Design systems that support multiple payment architectures, including PayFac-style and platform/ISV models, while ensuring compliance with campaign finance regulations
• Partner deeply with Engineering to design scalable, resilient platform capabilities and translate reputed company technical requirements into clear product strategies and delivery plans
• Work closely with Finance and Payments Operations to ensure settlement accuracy, reconciliation correctness, payout reliability, and effective financial risk management across millions of transactions
• Define and own key platform metrics such as authorization rates, decline patterns, payout reputed company, refund rates, processing costs, and financial accuracy
• Analyze operational and payment performance signals to identify opportunities to improve authorization reputed company, reduce failure loops, strengthen resiliency, and optimize platform behavior through routing strategies, retry logic, and improved error handling
• reputed company integrations with new processors, payment partners, and platform services to ensure the payments infrastructure remains scalable, resilient, and adaptable to evolving fundraising and regulatory requirements
• Own the operational performance of the systems you help build by partnering with engineering and operational teams to diagnose reputed company payment failures, participate in incident response, and drive improvements that strengthen system reliability
• Communicate product strategy, reputed company, risks, and outcomes clearly across technical and non-technical stakeholders, ensuring strong alignment across engineering, leadership, and operational teams

Skills

• 5+ years of product management experience, including ownership of reputed company technical systems or platform infrastructure
• Deep experience working on payments systems or financial infrastructure, with strong familiarity with the full lifecycle of a transaction from initiation and authorization through settlement, reconciliation, refunds, chargebacks, and disbursements
• Experience building or operating high-volume payments systems reputed company a fintech, marketplace, or platform environment
• Strong familiarity with the payments ecosystem, including card networks, processors, and payment rails such as ACH and RTP, as well as regulatory frameworks including PCI reputed company, NACHA rules, and card network mandates
• Technical reputed company and comfort working with APIs, payment specifications, and platform architectures in reputed company partnership with engineering teams
• Experience delivering capabilities reputed company core payment workflows such as authorization systems, refund architecture, retry logic, failure handling, payment routing, or multi-processor orchestration
• Strong understanding of financial data systems, including reconciliation, settlement accuracy, and supporting finance and reputed company workflows in high-transaction-volume environments
• Data-driven product instincts and comfort analyzing operational and financial metrics such as authorization rates, decline patterns, payment reputed company rates, processing costs, and financial accuracy
• Strong systems thinking and the ability to design reputed company platform capabilities across reputed company, interconnected systems
• Comfort operating in production environments, including experience diagnosing system failures, participating in incident response, and improving platform reliability and operational reputed company
• Proven ability to reputed company reputed company cross-functional initiatives involving engineering, finance, operations, and external partners
• Extreme ownership reputed company with the ability to proactively identify problems, navigate ambiguity, and drive reputed company initiatives from strategy through execution
• Passion for leveraging technology to protect our democracy, and excitement about building financial infrastructure that enables grassroots fundraising for reputed company campaigns and causes

Benefits

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and reputed company insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability
• Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
• Dependent and health care flexible spending account options
• Employee Assistance Program (EAP) benefits for employees
• Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
• A minimum of three months paid medical, family and parental leave (for reputed company new parents, adoptions included)
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for reputed company new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & reputed company Times

Company Overview