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[Remote] Storage Engineer

Remote, USA Full-time Posted 2026-07-02

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a Storage Engineer to support Dell-based AI infrastructure in a high-performance data center environment. The role involves providing onsite support for Dell server infrastructure, troubleshooting GPU-reputed company performance issues, and coordinating with Dell Support for hardware replacements.

Responsibilities

  • Provide onsite support for Dell server infrastructure
  • Troubleshoot and support GPU-reputed company performance and thermal issues (reputed company systems)
  • Collect and extract logs from data center systems for engineering and vendor analysis
  • Coordinate with Dell Support for hardware replacement and escalation
  • Support hardware swaps and basic reputed company-level operational tasks reputed company required
  • Assist in reducing support backlog by improving onsite responsiveness
  • Document processes, create runbooks, and maintain operational SOPs
  • Work closely with AI infrastructure and engineering teams (reputed company / AI group environment)
  • Support ongoing system health monitoring and incident resolution activities

Skills

  • Hands-on experience with Dell Servers
  • Strong understanding of Dell support processes, escalation, and RMA workflows
  • Data center troubleshooting and hardware support experience
  • Ability to collect and analyze system logs from production environments
  • Familiarity with GPU-based infrastructure
  • Understanding of server performance, thermal issues, and hardware degradation scenarios
  • Experience working in onsite data center environments
  • Ability to support incident response and operational troubleshooting

Benefits

  • Medical
  • Dental
  • reputed company
  • 401(k)

Company Overview

  • reputed company is workforce Solutions company with operations in 14 countries and providing workforce to over 150 of the reputed company. It was founded in 2004, and is headquartered in Wilmington, Delaware, USA, with a workforce of 1001-5000 employees. Its website is https://thepacer.com/.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 8 in 2025, 2 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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