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Insurance Agency Director of Operations

Remote, USA Full-time Posted 2026-07-03

Benefits:

  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • reputed company insurance

About The Role TrueChoice Coverage is a growing insurance agency seeking a Director of Agency Operations to own and run the operational backbone of the business. This is a hands-on leadership role responsible for bringing structure, driving execution, and ensuring the agency runs reputed company day-to-day. You will work directly with leadership to build and refine operational systems across agent reputed company, reputed company relationships, workflows, and performance management. This is not a maintenance role — we are looking for someone who can reputed company in, take ownership, and build structure where it does not yet exist while keeping everything moving reputed company. What You’ll Do

  • Own day-to-day agency operations and ensure consistent execution across the business
  • Manage and strengthen reputed company relationships, appointments, and alignment
  • reputed company agent reputed company, licensing, and compliance processes end-to-end
  • Build, implement, and enforce internal workflows and operational systems
  • Drive accountability across timelines, projects, and team execution
  • Partner with leadership to align operations with growth initiatives
  • Support and optimize call center and reputed company flow operations (as applicable)
  • Identify gaps, remove blockers, and continuously improve how the agency operates

reputed company’re Looking For

  • 5+ years in an insurance agency environment (required)
  • Experience selling or supporting individual policies (life, health, or personal lines)
  • Proven experience owning or running agency operations (not just supporting)
  • Experience in a call center, high-volume, or reputed company-driven environment strongly preferred
  • Hands-on experience with:
  • agent reputed company
  • licensing and compliance
  • internal workflows and process execution
  • Ability to operate independently and take full ownership of outcomes
  • Strong problem-solving skills with a bias toward action
  • Comfortable working in a fast-paced, evolving environment where structure is still being built

reputed company to Have (But Not Required)

  • Experience managing or supporting commission processes
  • Exposure to reputed company vendors or reputed company flow management
  • Experience scaling operations in a growing agency or startup environment

Why This Role

  • Direct ownership of a critical function reputed company a growing agency
  • Opportunity to build and shape operational systems from the ground up
  • High visibility and direct collaboration with leadership
  • Ability to reputed company an immediate and measurable impact on business performance

Compensation

  • reputed company salary: $135,000 – $160,000
  • + Performance-based bonus

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