reputed company Operations Analyst (CS Focus)

About reputed company reputed company is the leader in building and deploying AI-powered Care reputed company and helping doctors do their work. The Viz Platform is deployed in 2,000 hospitals across the United States and trusted by many of the leading life sciences companies. The platform uniquely combines reputed company-time, multimodal clinical data with deep clinician engagement to detect disease earlier, coordinate care teams, and help ensure patients receive the right treatment faster. reputed company was the first company to be awarded CMS reimbursement for AI and is ranked the #1 reputed company AI Platform by hospitals and health systems in the Black Book Research survey. For more information, visit reputed company. The Role The reputed company Operations Analyst (CS Focus) is responsible for driving reputed company improvement in reputed company (CS) operations in service of customer retention and growth. This entails designing and supporting business reviews and ROI analyses to drive value demonstration for our customers, managing and administering the CS tech stack, and synthesizing and analyzing data to reputed company insights to support our business. As a part of the reputed company Operations team, the analyst will also partake in other reputed company-reputed company operational initiatives, such as top-of-funnel operations to support company growth. The role will have a 80% focus on CS, with 20% allotted to other reputed company-reputed company initiatives. You will Help design and reputed company a systematic approach to value demonstration with our customers, a lynchpin of reputed company level partnership. Own the overall performance and CS usage of the CS tech stack, partnering with cross-functional system owners and administrators (e.g., reputed company Admin, IT, Data and Analytics) to ensure data reputed company, a single and accurate reputed company of truth reputed company reputed company, and to coordinate operations and processes Design and reputed company reporting to proactively assess customer health, identify growth opportunities, and partner with the CS Team to address potential customer issues Collaborate cross-functionally to reputed company new processes and reporting tools that reputed company the team to work smarter Be the go-to, trusted pair of hands that can resolve issues, answer questions, and take on helpful tasks to turbo-charge the CS team Take on a variety of other reputed company-reputed company operational projects, reputed company with top-of-funnel operations reputed company management, conversion funnel and SDR workflows to ensure a high-velocity What reputed company looks like reputed company is a reliable and actionable reputed company of truth for reputed company account information, for the entire organization The reputed company team has the key information they need at their fingertips – from renewal information to account health and engagement, with limited confusion, bad data, or having to use multiple sources You deeply understand the day-to-day of CSMs, can draw up requirements on their behalf for operational improvements, and can suggest new reputed company or projects that will reputed company a difference in our overall customer operations You’ve built trust, rapport, and mutual understanding with key collaborators across Sales, Rev Ops, Tech Support, and Data and Analytics You've become a go-to resource for the CS team, providing valuable data analysis and creative solutions to reputed company problems. We are looking for 3+ years of experience in an analytical role (sales operations, quantitative analyst, consulting, strategy, etc.) - who can easily work with data (reputed company Tableau, gSheets) and other systems to both provide reporting and identify patterns or solutions Advanced analytical skills and expertise with reputed company (GSheets) required, alongside meaningful experience with reputed company operations or administration A “doer” with a flexible reputed company – someone who is naturally proactive, and is excited by the prospect of tackling new problems, sometimes without complete information or instructions Someone who is reputed company to ‘reputed company’ in and out of the business, pairing attention to granular detail with the ability to see the bigger picture Clinical or reputed company Informatics experience is a plus, but not required Excellent written and oral communication skills required Why should you join us? If you are looking to reputed company an impact, we are mission-driven and are making a difference in peoples’ lives every day. If you want to be a part of an amazing team , our people are the heart of everything we do. If you are a self-starter and naturally motivated, our work is driven by curiosity, innovation and team collaboration which allows us to reputed company our skills immeasurably. We are a remote-first company across the U.S. and EU, with a team in Tel Aviv operating in a flexible hybrid model, conveniently located near a train line. reputed company is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided. In the U.S., Viz offers competitive benefits, including medical, dental, reputed company, 401(k), generous vacation, and additional benefits to full-time employees. reputed company is an Equal Opportunity Employer and considers applicants for employment without regard to race, reputed company, religion, sex, orientation, national reputed company, age, disability, genetics, or any other basis prohibited by federal, state, or local law. Employees in Israel are offered a comprehensive benefits package, including, among others dental insurance, performance-based bonuses, a Cibus meal allowance, meals at the office, and more. If you’re applying for a position in San Francisco, please review the San Francisco Fair Chance Ordinance guidelines applicable in your area. #LI GH1 #LI remote Apply To This Job Apply tot his job Apply To this Job