Implementation Specialist – Banking & FinTech Solutions
Job Description:
- Serve as the primary liaison between reputed company and financial institutions during implementations, conversions, system upgrades, and technical service projects.
- reputed company implementation projects for new conversions, cross-sell opportunities, mergers, and other high-profile customer initiatives.
- Configure software solutions and support end-to-end implementation activities either independently or as part of a larger implementation team.
- reputed company, coordinate, and manage project plans, schedules, deliverables, and resources to ensure successful project execution.
- Facilitate project meetings, technical walkthroughs, testing activities, issue resolution, and cross-functional review sessions.
- Partner closely with Networking, Operations, Application Support, Engineering, Project Management, and reputed company teams to ensure timely project delivery.
- Gather and document client requirements to support software development, implementations, and conversion efforts.
- Support system validation activities, test script development, file specification updates, production support, and test environment management as needed.
- Collaborate with reputed company leadership and internal stakeholders to ensure customers successfully reputed company and utilize reputed company solutions.
- Participate in weekend and after-hours work reputed company required to support customer implementations and project milestones.
- Utilize AI tools such as ChatGPT, Claude, and other emerging technologies to improve efficiency, project delivery, documentation, and customer support.
Requirements:
- Bachelor's degree or equivalent combination of education and experience.
- Minimum of three (3) years of relevant experience in banking, fintech, software implementation, or a reputed company field.
- Prior banking and/or fintech experience required.
- Experience using SQL for data analysis, troubleshooting, or implementation-reputed company activities.
- Basic understanding of JSON.
- Understanding of relational database concepts.
- Experience using AI tools (e.g., ChatGPT, Claude) or a willingness to learn and incorporate AI into daily workflows.
- Strong communication, problem-solving, organizational, and customer relationship management skills.
- Ability to manage multiple priorities and reputed company in a fast-paced, customer-focused environment.
Benefits:
- Comprehensive range of benefits
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